Khamis Alzaabi

· Performed data sanitation of storage devices to properly destroy critical data and maintain company security.

· Maintained scanners, printers and other computer peripheral equipment.

· Troubleshot system failures or bugs and provided solutions to restore functionality.

· Installed well-functioning LAN/WAN and managed IP, servers and other network components.

· Assessed performance of operating systems, software and hardware and addressed any problems observed.

· Performed regular upgrades to keep systems updated and in good working order.

· Performed routine maintenance to prevent system outages and failures.

· Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.

· Offered technical support on-site, via phone or email for enhanced customer service.

· Kept high levels of customer satisfaction, explaining complex technical concepts in layman's terms for easy comprehension.

· Trained junior technicians in rapid troubleshooting, resulting in areduction in customer downtime.

· Presented cost-effective recommendations to management for improving current computing systems and teleprocessing networks.

· Arranged maintenance sessions to discover and mend inefficiencies.

· Set up and installed new hardware and software systems to customer requirements.

· Set up and maintained abackup system for file servers and in-office desktop computers.

· Kept records of fixes and repairs for future reference.

· Managed security options and software in computers to maintain privacy and protection from attacks.

· Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies.

• Performed data sanitation of storage devices to properly destroy critical data and maintain company security.
• Maintained scanners, printers and other computer peripheral equipment.
• Troubleshot system failures or bugs and provided solutions to restore functionality.
• Installed well-functioning LAN/WAN and managed IP, servers and other network components.
• Assessed performance of operating systems, software and hardware and addressed any problems observed.
• Performed regular upgrades to keep systems updated and in good working order.
• Performed routine maintenance to prevent system outages and failures.
• Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.
• Offered technical support on-site, via phone or email for enhanced customer service.
• Kept high levels of customer satisfaction, explaining complex technical concepts in layman terms for easy comprehension.
• Trained junior technicians in rapid troubleshooting, resulting in reduction in customer downtime.
• Presented cost-effective recommendations to management for improving current computing systems and teleprocessing networks.
• Arranged maintenance sessions to discover and mend inefficiencies.
• Set up and installed new hardware and software systems to customer requirements.
• Set up and maintained backup system for file servers and in-office desktop computers.
• Kept records of fixes and repairs for future reference.
• Managed security options and software in computers to maintain privacy and protection from attacks.
• Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies.

• Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies.
• Created and removed user network accounts following guidelines.
• Installed well-functioning LAN/WAN and managed IP, servers and other network components.
• Troubleshot system failures or bugs and provided solutions to restore functionality.
• Kept records of fixes and repairs for future reference.
• Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.
• Assessed performance of operating systems, software and hardware and addressed any problems observed.
• Presented cost-effective recommendations to management for improving current computing systems and teleprocessing networks.
• Offered technical support on-site, via phone or email for enhanced customer service.
• Performed data sanitation of storage devices to properly destroy critical data and maintain company security.
• Set up and installed new hardware and software systems to customer requirements.
• Maintained scanners, printers and other computer peripheral equipment.
• Trained junior technicians in rapid troubleshooting, resulting in reduction in customer downtime.
• Kept high levels of customer satisfaction, explaining complex technical concepts in layman terms for easy comprehension.
• Performed regular upgrades to keep systems updated and in good working order.
• Assisted employees with general administrative needs relating to passwords, application access and forms and policies.