Summary
Overview
Work history
Education
Skills
References
Languages
Timeline
Hi, I’m

KHAN DESMOND CHI

Retail Team Leader
DUBAI,UAE
KHAN DESMOND CHI

Summary

Professional with expertise in customer service and team leadership, specializing in time management and inventory replenishment. Proven track record in optimizing POS systems to enhance operational efficiency and customer satisfaction. Strong problem-solving and decision-making skills, with a focus on effective planograms execution in fast-paced environments. Committed to fostering trust through active listening and delivering comprehensive product knowledge.

Overview

6
years of professional experience

Work history

LANDMARK GROUP(VIVA)
Dubai

Retail sales associate
12.2023 - Current

Job overview

  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Maintained an organised stock room for easy accessibility of goods.
  • Assisted customers in locating products around the shop floor promptly.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.

AL JABER COIN GROUP
DUBAI, UAE

Retails officer
05.2021 - 04.2023

Job overview

  • Worked efficiently under pressure, managing multiple tasks simultaneously during peak times.
  • Trained new staff members on company procedures and best practices.
  • Drafted detailed sales reports for management review.

AL FAJR STAR TRADING
DUBAI, UAE

SALES ADVISOR
04.2019 - 03.2021

Job overview

  • Assisted in stock taking for accurate inventory management.
  • Collaborated with the marketing team for successful product launches.
  • Suggested suitable products to customers for enhanced shopping experience.
  • Maintained clean, organised retail environment to enhance shopping experience.

Education

Government college
CAMEROON

A-Levels from accounting

Skills

  • Time management
  • Inventory replenishment
  • POS systems
  • Team leadership
  • Product knowledge
  • Customer focus
  • Problem solving
  • Decision making
  • Planogram execution
  • Adaptability and prioritization
  • Active listening
  • Trust building

References

References available upon request.

Languages

English
French

Timeline

Retail sales associate

LANDMARK GROUP(VIVA)
12.2023 - Current

Retails officer

AL JABER COIN GROUP
05.2021 - 04.2023

SALES ADVISOR

AL FAJR STAR TRADING
04.2019 - 03.2021

Government college

A-Levels from accounting

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