KHAN DESMOND CHI
DUBAI
Summary
Professional with expertise in customer service and team leadership, specializing in time management and inventory replenishment. Proven track record in optimizing POS systems to enhance operational efficiency and customer satisfaction. Strong problem-solving and decision-making skills, with a focus on effective planograms execution in fast-paced environments. Committed to fostering trust through active listening and delivering comprehensive product knowledge.
Overview
7
7
years of professional experience
Work history
Retail Team Leader
LANDMARK GROUP(VIVA)
Dubai
12.2023 - 04.2026
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Maintained an organised stock room for easy accessibility of goods.
- Assisted customers in locating products around the shop floor promptly.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
SALES ADVISOR
AL FAJR STAR TRADING
DUBAI, UAE
04.2019 - 03.2021
- Assisted in stock taking for accurate inventory management.
- Collaborated with the marketing team for successful product launches.
- Suggested suitable products to customers for enhanced shopping experience.
- Maintained clean, organised retail environment to enhance shopping experience.
Education
A-Levels - accounting
Government college
CAMEROONSkills
- Time management
- Inventory replenishment
- POS systems
- Team leadership
- Product knowledge
- Customer focus
- Problem solving
- Decision making
- Planogram execution
- Adaptability and prioritization
- Active listening
- Trust building
Languages
English
French
References
References available upon request.
Timeline
Retail Team Leader
LANDMARK GROUP(VIVA)
12.2023 - 04.2026
SALES ADVISOR
AL FAJR STAR TRADING
04.2019 - 03.2021
A-Levels - accounting
Government college