Summary
Work history
Education
Languages
Timeline
Generic

khawla najib

Sharjah,uae

Summary

Diligent Secretary equipped to manage high-volume phone calls and complex schedule management. Offers personable and professional demeanour coupled with tactful and diplomatic communication skills. Exceptional analytical, organisational and communication skills in support of internal office efficiency and customer service or engagement objectives. Detailed [Job Title] skilled in delivering top-quality administrative support. Answers inquiries, manages correspondence and communicates with incoming clients and visitors. Excellent research and problem-solving skills.

Work history

sales

zara
Sharjah, Morocco
07.2023 - Current
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Received and processed product returns.
  • Worked energetically to maintain efficient operations during peak trading hours.

Secretary

Al dalil medical center
Sharjah, uae
07.2023 - Current
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Updated files and records with precise system navigation.
  • Drafted and distributed professional business letters and email correspondence.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Answered and directed calls using multi-line switchboard.
  • Managed flight reservations, ground travel and accommodations for department managers and associates.

Education

Bachelor of Science -

AL tahdib
morocco
01.2019 -

Languages

English
Intermediate

Timeline

sales

zara
07.2023 - Current

Secretary

Al dalil medical center
07.2023 - Current

Bachelor of Science -

AL tahdib
01.2019 -
khawla najib