Khazina Al Ameri

• Execute enrolment, renewal and endorsements tasks received from customers.
• Ensuring that all queries and complaints raised by clients are handled.
• Dealing with leading companies such as Khalifa Foundation, ADFSA and AD Ports to accomplish their transaction.
• Ensure all medical ethics are respected all times during the fulfilling of the tasks request.
• Monitor Turnaround Time at all the times during the task fulfillment.
• Achieve The proper capturing of data on the system with a focus on accuracy and efficiency.
• Cashier.
• Review and correct members data and prepare packages including cards and certificates.
• Acted as first point of contact for clients regarding Insurance services by managing emails, responding to phone calls and managing PR.
• Built excellent client relationships by providing best servicing.

· Enter trainees' data in Excel Program.

· Contact with officials and trainees.

· Sort the trainees' files.

· Follow up attendance of trainees.