Khem Narayan Bhattarai
Dubai,United Arab Emirates
Summary
Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful and results-driven professional.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse supervisor
Global shipping and Logistics
Dubai, UAE
11.2022 - Current
- Improved warehouse layout to maximise storage space.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Monitored warehouse safety and swiftly resolved hazards.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Enhanced picking and packing output through targeted team coaching and feedback.
- Analysed inventory reports to achieve strong product availability.
- Worked with supply chain professionals to monitor and replenish inventory levels.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
- Enforced safety measures and proper use of PPE.
- Briefed team on productivity targets and process changes.
Customer service coordinator
Global shipping and Logistics
Dubai, UAE
11.2017 - 11.2022
- Maintained accurate customer records and handled sensitive information confidentially and securely.
- Drove customer retention, building engaging relationships through every interaction.
- Resolved customer complaints efficiently and escalated issues when necessary for timely resolution
- Maximised sales revenue growth by successfully identifying and capitalising on cross-selling opportunities.
- Used excellent telephone manner to optimise customer experience, promptly cutting complaints.
- Compiled and reviewed consumer data on patterns and preferences for marketing information.
Warehouse clerk
Global Shipping and Logistics
Dubai, UAE
11.2013 - 11.2017
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
- Sorted materials on warehouse racks and shelves.
Education
Bachelor of Business Administration - Business
Albedo School of Business Management
INDAI 03.2015 - 03.2017
Skills
- Stock management
- Forklift operation
- Just In Time stock control
- Excel proficiency
- Warehouse operations coordination
- Process improvement strategies
- Safety regulations expertise
- Personnel Management
- Process optimisation strategies
- Team leadership and motivation
- Packing and picking
- Warehouse processes
Languages
English
Intermediate (B1)
Nepali
Advanced (C1)
Timeline
Warehouse supervisor
Global shipping and Logistics
11.2022 - Current
Customer service coordinator
Global shipping and Logistics
11.2017 - 11.2022
Bachelor of Business Administration - Business
Albedo School of Business Management
03.2015 - 03.2017
Warehouse clerk
Global Shipping and Logistics
11.2013 - 11.2017
Similar Profiles
Adarsh DeepakAdarsh Deepak
Business Development - Pricing and Operation at Crescent Global Shipping And Logistics LLCBusiness Development - Pricing and Operation at Crescent Global Shipping And Logistics LLC
Chirag GalandeChirag Galande
Customer Service Executive at Global Shipping and Logistics SolutionCustomer Service Executive at Global Shipping and Logistics Solution
Isaac AgboolaIsaac Agboola
Warehouse Supervisor at Fortune Global Shipping & LogisticsWarehouse Supervisor at Fortune Global Shipping & Logistics