Khem Narayan Bhattarai
Dubai,United Arab Emirates
Summary
Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful and results-driven professional.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse supervisor
Global shipping and Logistics
Dubai , UAE
2022.11 - Current
- Improved warehouse layout to maximise storage space.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Monitored warehouse safety and swiftly resolved hazards.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Enhanced picking and packing output through targeted team coaching and feedback.
- Analysed inventory reports to achieve strong product availability.
- Worked with supply chain professionals to monitor and replenish inventory levels.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
- Enforced safety measures and proper use of PPE.
- Briefed team on productivity targets and process changes.
Customer service coordinator
Global shipping and Logistics
Dubai , UAE
2017.11 - 2022.11
- Maintained accurate customer records and handled sensitive information confidentially and securely.
- Drove customer retention, building engaging relationships through every interaction.
- Resolved customer complaints efficiently and escalated issues when necessary for timely resolution
- Maximised sales revenue growth by successfully identifying and capitalising on cross-selling opportunities.
- Used excellent telephone manner to optimise customer experience, promptly cutting complaints.
- Compiled and reviewed consumer data on patterns and preferences for marketing information.
Warehouse clerk
Global Shipping and Logistics
Dubai , UAE
2013.11 - 2017.11
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
- Sorted materials on warehouse racks and shelves.
Education
Bachelor of Business Administration - Business
Albedo School of Business Management
INDAI 2015.03 - 2017.03
Skills
- Stock management
- Forklift operation
- Just In Time stock control
- Excel proficiency
- Warehouse operations coordination
- Process improvement strategies
- Safety regulations expertise
- Personnel Management
- Process optimisation strategies
- Team leadership and motivation
- Packing and picking
- Warehouse processes
Languages
English
Intermediate (B1)
Nepali
Advanced (C1)
Timeline
Warehouse supervisor
Global shipping and Logistics
2022.11 - Current
Customer service coordinator
Global shipping and Logistics
2017.11 - 2022.11
Bachelor of Business Administration - Business
Albedo School of Business Management
2015.03 - 2017.03
Warehouse clerk
Global Shipping and Logistics
2013.11 - 2017.11
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