Khemraj Raut
Abu Dhabi
Summary
I am a passionate service-centric hospitality person, who invested the last 8 years in gaining knowledge and encourage my work experience overseeing operations of diverse food service establishments. Skilled in providing team members with the leadership, support, guidance, and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedure, regulations and quality standards. Hardworking culinary professional bringing proven experience in high-volume dining restaurants and outlets.
Overview
8
8
years of professional experience
Work History
FOOD SERVICE SUPERVISOR
ARMED FORCES OFFICER CLUB & HOTEL (ERTH)
12.2020 - 05.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty
- Managed the daily operation maintaining ordering, inventory and storage
- Handling administrative, paperwork of staff's vacation, scheduling and others documentations
- Resolved problems/concern effectively to the satisfaction of all involved parties
- Creating/submitted detailed reports on weekly, monthly and annually revenue and expenses to corporate office
- Provided prompt, efficient, friendly and quality service at all time, as per company SOP, Permit etc.
RESTAURANT WAITER
AREMED FORCES OFFICER CLUB HOTEL
03.2019 - 12.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Used cash registers and credit card machines to cash out customers.
FOOD SERVER(PRE-OPENING)
DENNYS MIDDLE EAST(FOOD QUEST)
11.2015 - 09.2018
- warmly welcomed the guest and present the menu
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- follow up side work assigned by supervisor
Education
Skills
- PRE-OPENNIN,QSR,HOTEL,CATERING,INVENTORY CONTROL,PEOPLE MANAGEMENT,SCHEDULE
- SYSTEM IMLEMENTATIONS, SERVICE QUALITY INHANCEMENT, POS-COMPUTER, FOOD SAFETY
Timeline
FOOD SERVICE SUPERVISOR
ARMED FORCES OFFICER CLUB & HOTEL (ERTH)
12.2020 - 05.2023
RESTAURANT WAITER
AREMED FORCES OFFICER CLUB HOTEL
03.2019 - 12.2020
FOOD SERVER(PRE-OPENING)
DENNYS MIDDLE EAST(FOOD QUEST)
11.2015 - 09.2018
Training Certificates
- EFST (ABU DHABI)
- BASIC FOOD HYGIENE TRAINING (DUBAI)
Passport Issue
06/08/15
Personal Information
- Passport Number: 08876200
- Date of Birth: 08/27/89
- Gender: Male
- Nationality: Nepali
- Marital Status: Married
- Visa Status: Employment
Passport Expiry
06/07/25
Disclaimer
I Confirm that the information given in this profile is true and correct to the best of my knowledge and belief.
Training Certificates
- EFST (ABU DHABI)
- BASIC FOOD HYGIENE TRAINING (DUBAI)
Passport Issue
06/08/15
Personal Information
- Passport Number: 08876200
- Date of Birth: 08/27/89
- Gender: Male
- Nationality: Nepali
- Marital Status: Married
- Visa Status: Employment
Passport Expiry
06/07/25
Disclaimer
I Confirm that the information given in this profile is true and correct to the best of my knowledge and belief.
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