Khin Nyein Chann

Managed daily operations to ensure smooth functioning of t store, maintaining a clean, safe environment for customers and employees.

• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Fostered positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

• Maintaining store administration and Operations by initiating, coordinating, enforcing and ensuring compliance of Company's policies and procedures
• Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
• Monitor KPIs and sales performance by comparing the actual sales versus the weekly targets, previous years and projections, and take corrective action in coordination with operation manager
• Analysis hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sell out
• Promote and monitor quality of service among staff through training and by acting as a positive role model
• Maintains staff performance by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results
• Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
• Manage the operations of the stockroom and sales floor to ensure timely processing and replenishment of merchandise
• Assist the Visual Merchandiser in developing a merchandising plan each season that enhances product presentation and makes the store an easy place to shop
• Detect, anticipate and provide regular feedback on customers' needs, markets trends and competitors activities affecting the region/ market
• Oversee the shop's image and ensure its compliance with the brand's standards, verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room.

• Supervise and manage the team of 52 employees
• Managing & motivating a team to achieve monthly sale budget
• Updating colleagues on business performance, new initiatives
• Coordinate with line manager regarding about the staff evaluation, brand performance and sale target
• Implementing visual merchandising activities like stock arrangement in an attractive manner to create effective visual impact for higher conversion
• Conduction regular audit by coordinating with various internal sections for smooth flow of operations as per the quality standards
• Responsible for controlling inventory stock levels, reordering as necessary within budget and anticipating customer demand
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.