Khouloud Kazdaghli
Tunis
Summary
Customer-focused retail professional with over 10 years of experience in sales and store management. Proven track record of exceeding sales targets and leading high-performing teams. Expertise in delivering exceptional customer service and creating welcoming shopping environments. Certified in nail art and eyelash extension services, integrating retail skills with beauty industry knowledge.
Overview
10
10
years of professional experience
Work History
Store Manager
It Shoes
01.2019 - 01.2024
- Oversaw daily store operations, achieving sales targets and enhancing team performance.
- Ensured exceptional customer service while managing product displays and inventory levels.
- Trained and supervised sales associates to elevate overall productivity and effectiveness.
- Analyzed sales reports to implement strategies that increased revenue significantly.
Sales Associate / Assistant Manager
Primadonna
01.2019 - 01.2023
- Supported daily operations and staff supervision in collaboration with manager.
- Delivered personalized customer service to drive sales growth.
- Monitored inventory levels and managed visual merchandising displays.
Sales Associate / Assistant Manager
US Polo Assn
01.2017 - 01.2019
- Coordinated promotional campaigns to drive sales growth and exceed monthly goals.
- Maintained in-depth product knowledge to enhance customer support quality.
- Assisted in store performance management, ensuring alignment with set targets.
Sales Associate
Polarise – Tunisia
01.2015 - 01.2017
- Handled sales transactions and provided excellent client assistance
- Organized product displays and maintained store cleanliness
- Worked collaboratively with team members to meet store objectives.
Sales Associate
Sons & Daughters
01.2014 - 01.2015
- Provided exceptional customer service, contributing to achievement of sales team goals.
- Maintained visual merchandising standards while supporting daily operations.
- Assisted in daily operations to enhance overall efficiency and effectiveness.
Education
Some College (No Degree) -
College Bach Hambah
TunisiaSome College (No Degree) -
Sijoumi School
TunisiaSkills
- Customer service and communication
- Sales and product presentation
- Leadership and team management
- Cash handling and POS operations
- Merchandising and visual display
- Problem-solving and multitasking
- Time management and organization
- Beauty and nail care knowledge
Accomplishments
- Nail Art Certificate – Lafayette Beauty (2013)
- Eyelash Extension (Cil à Cil) Certificate
Languages
Arabic
First Language
French
Proficient (C2)
C2
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Store Manager
It Shoes
01.2019 - 01.2024
Sales Associate / Assistant Manager
Primadonna
01.2019 - 01.2023
Sales Associate / Assistant Manager
US Polo Assn
01.2017 - 01.2019
Sales Associate
Polarise – Tunisia
01.2015 - 01.2017
Sales Associate
Sons & Daughters
01.2014 - 01.2015
Some College (No Degree) -
College Bach Hambah
Some College (No Degree) -
Sijoumi School
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