Khouloud Mejri

1) Delivering excellent service to ensure high levels of customer satisfactions.

2) Motivating the sales team to meet sales objectives by training and mentoring staff .

3) Creating business strategies to attract new customers, expand store traffic, and enhance profitability.

4) Hiring, training, and overseeing new staff.

5) Responding store compliance with health and safety regulations

6) Preparing detailed reports on buying trend, customer requirement, and profits.

7) Undertaking store administration duties such as managing store budgets and updating financial records

8) Completed opening and closing procedures each day.

9) Solicited customer feedback to understand customer needs and constantly improve product offerings

10) Acted as liaison between staff and management to maintain two-way communications that improved store performance

11) Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers

12) Set SMART goals for store team, developing staff abilities and increasing sales performance.

• Analysed website performance and effectively practised SEO optimisation,
• Develop marketing strategies that align with align with the organization’s business goals.
• manage and execute campaigns across various digital channels, including email, social media , search engines, and display advertising
• Collaborated on new social initiatives involving partnerships, competitions and influencer content.
• Engaged with followers across brand accounts, maintaining community guidelines and representing brand values.
• Delivered high-quality, timely content with assigned budget.
• Scheduled social media content strategically to achieve maximum reach and impressions.
• Aligned Call To Actions (CTA)s to relevant brand objectives to drive high Click Through Rate (CTR).
• Managed projects to develop high-performing platforms with optimum frameworks.
• Flexed with changing specifications and technological developments to maintain conformance with specifications and schedule targets.
• Negotiated with media suppliers to achieve best price for clients.
• Worked with internal teams to create landing pages and optimise user experience.
• Utilised Google Analytics to identify user patterns and adjusted strategy to maximise visitation.
• Planned and implemented multi-channel digital marketing strategies to boost traffic and conversions.