Khulood Al Ali
AVP & Manager, Operational Risk, Internal Control and Governance
Abu Dhabi
Summary
Experienced risk and governance professional with over 8 years in the UAE banking sector, currently serving as AVP and Manager – Operational Risk, Internal Control and Governance at First Abu Dhabi Bank. Demonstrated expertise in enterprise risk frameworks, operational governance, regulatory compliance, incident management, KRI management, and control assessments. A strategic thinker and a participant in the Future Leader Program at FAB, with a strong focus on transformation, leadership, and cross-functional collaboration. Passionate about contributing to high-impact risk strategies at the market infrastructure level.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
AVP & Manager – Operational Risk and Control
First Abu Dhabi Bank
Abu Dhabi
06.2021 - Current
- Lead operational risk management activities across governance, control testing, incident analysis, and KRI monitoring.
- Investigate the procedures and processes to mitigate risks arising from internal processes, people, and systems.
- Conduct deep dives on KRI breaches and risk incidents, ensuring root cause analysis and mitigation actions are defined.
- Strengthen internal controls through dashboard development, reporting tools, and audits.
- Act as SPOC for risk events, contributing to enhanced incident handling and regulatory compliance.
- Review bank-wide SOPs and policies, contributing to continuous improvement in governance and operational effectiveness.
- Ensure appropriate review of the financial impact of operational incidents, root cause and business impact analysis.
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Risk and Control Analyst
Abu Dhabi Commercial Bank
Abu Dhabi
05.2019 - 05.2021
- Supported implementation of risk tools such as RCSA, control testing, and KRI across business functions.
- Managed documentation and assisted in developing MI dashboards and risk reporting.
- Worked closely with cross-functional teams to enhance risk visibility and compliance posture.
- Assisting to develop and enhance management information, and dashboard reporting on the outcomes of monitoring activity in relation to identified risk.
Senior Officer – Policy and Procedure
Al Hilal Bank
Abu Dhabi
06.2018 - 05.2019
- Maintained and updated the bank-wide policy repository, ensuring clarity and consistency.
- Developed process flowcharts and coordinated policy documentation in line with regulatory requirements.
Sales and Services Officer
Noor Bank
Abu Dhabi
04.2016 - 08.2017
- Handled branch-based client services, sales, and cross-selling across retail banking products.
- Supported customer retention and minimized service-related complaints.
Education
Bachelor of Arts - Interior Design
Zayed University
Dubai, United Arab Emirates 09.2010 - 06.2015
Skills
- Operational Risk & Control Testing
- Internal Governance & Compliance
- Enterprise Risk Management (ERM)
- Key Risk Indicators (KRI)
- Risk Events & Root Cause Analysis
- Regulatory Readiness (CBUAE, Basel)
- SOP & Policy Review
- Risk Mitigation Planning
- Stakeholder Engagement
- Risk Reporting & Dashboards
- Risk Tools: RCSA, KPI, Control Testing, Action Planning
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio)
- Incidents Management
- Design Tools: AutoCAD, Revit, Photoshop, InDesign
Certification
Certified Operational Risk Professional, LEORON Saudi Experts Institute, 2025
Leadership Development
Future Leader Program – First Abu Dhabi Bank, 2023-2025, A selective leadership pipeline designed to prepare top talent for future executive roles within the UAE banking sector. Focus areas include strategy, innovation, change leadership, and enterprise transformation.
Timeline
AVP & Manager – Operational Risk and Control
First Abu Dhabi Bank
06.2021 - Current
Risk and Control Analyst
Abu Dhabi Commercial Bank
05.2019 - 05.2021
Senior Officer – Policy and Procedure
Al Hilal Bank
06.2018 - 05.2019
Sales and Services Officer
Noor Bank
04.2016 - 08.2017
Bachelor of Arts - Interior Design
Zayed University
09.2010 - 06.2015
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