Khundrakpam Rameshor
Abu Dhabi,UAE
Summary
Talented Supervisor with excellent issue and conflict resolution skills, bringing more than 1 years of experience driving team and organisational success. Highly effective and knowledgeable in process improvement and inventory control. Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Supervisor
Sliced Pizza Resturant
Khalifa City Abu Dhabi, UAE
2021.09 - Current
- Established and maintained an organized working environment for a team of 8.
- Coordinated employee schedules and handled resource management to remove barriers to productivity.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Supervised activities of workers and enforced safety regulations.
- Offered instruction, coaching and motivation for enhanced team morale.
- Dealt with customer complaints and rectified product and service issues.
- Trained new hires and set up mentoring relationships to drive team performance.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Staff trainer
Emirate fast food company
Abu Dhabi Airport T1., UAE
2017.06 - 2020.08
- Formulated training and development programmes to capture measurable improvements.
- Engaged professionals in industry-specific knowledge, techniques and methodologies.
- Prepared training materials and supplemental aids to support employee comprehension.
- Devised and coordinated learning and development activity, aligned with key priorities and objectives.
- Implemented competency frameworks to identify required key skills and design responsive development strategies.
- Communicated appraisal arrangements, helping employees to achieve personal development goals.
- Analysed training needs to determine learning styles and skills shortages.
Cashier
Al Amir Lebanese Bakery
Sharjah, UAE
2015.06 - 2017.06
- Assisted with cashier close-down by counting drawer change and processing vouchers.
- Trained and mentored new cashiers and clerks in correct processes.
- Checked customer ID when selling age-restricted items, following store policy.
- Completed opening and closing procedures each day.
- Assisted customers to locate obscure items on shop floor.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted customers entering store and responded promptly to customer needs.
- Delivered outstanding customer care with proactive sales and listening skills.
Education
High School Diploma - Science Chemistry
Jiribam Higher Secondary School
India Manipur 2009.03 - 2010.03
Skills
- Operations management
- Supply negotiation
- Team supervision
- Production reporting
- Motivational communication
- Customer service
- Operational support
- Customer rapport
- Inventory oversight
- Issue resolution
- Target-driven
- Time management
- Communication skills
- Leadership
Languages
English
Fluent
Hindi
Intermediate
Manipuri
Native
Arabic
Intermediate
Timeline
Supervisor
Sliced Pizza Resturant
2021.09 - Current
Staff trainer
Emirate fast food company
2017.06 - 2020.08
Cashier
Al Amir Lebanese Bakery
2015.06 - 2017.06
High School Diploma - Science Chemistry
Jiribam Higher Secondary School
2009.03 - 2010.03
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