Khushboo Bhatia
HR Manager
Dubai
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Worked with clients to determine requirements and provide excellent service.
Experienced with talent acquisition, employee relations, and policy development. Utilizes strategic HR practices to enhance organizational efficiency and employee satisfaction. Knowledge of performance management and regulatory compliance.
Overview
20
20
years of professional experience
2
2
Certifications
3
3
Languages
Work History
HR Manager
Classic Paramount Real Estate
08.2024 - 01.2025
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Maintained payroll and benefits for employees
- Recruited top talent to maximize profitability.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
HR Executive
Cotton and Wood Intl Real Estate
12.2023 - 07.2024
- Ensuring all vacancies are filled with the right talent within the target timeline
- Sourcing candidates for open positions
- Leading the recruitment process, including Posting of Job Advertisement Screening Resumes, Shortlisting the candidates
- Sourcing the possible candidate via job portals, walk-in, employee's Reference
- Co ordinating interview process with Management
- Pre-screening candidates prior to interviews with Hiring Manager
- Coordinating with hiring managers and candidates in scheduling the interviews
- Preparing Offer letter and internal Contract
- Leading new starter company inductions and training
Executive Secretary cum Sales / Billing Support
Bhojwani Builders
03.2015 - 09.2021
- Company Overview: Mumbai
- Assisting the Directors my main responsibilities were to maintaining, planning and managing diary of the management with their travel, hotel reservations and resource meeting arrangements
- Preparing Minutes of the Meetings and ensure the same are filed and distributed as advised to the concerned
- Preparing draft communications, taking dictations instructions for letters, notices and other memos for the related
- Preparing various reports for the management and collecting the same from different divisions, ensuring the same is made and amended as per the management requirements
- Resolving issues with regard to various department (Legal, Accounts, Sales, Billing, Purchase, Interior, RCC) heads by instructing them with necessary feedback advised by the management
- Sourcing and Procuring of Stationery and office equipment from suppliers which are regular and ordering online as well if needed
- Annual Maintenance for lifts, Computers, AC, Water pumps for all company site office and client Apartments
- Managed complaints with calm, clear communication and problem-solving
- Mumbai
Executive Secretary
Mirage Real Estate LLC
07.2006 - 12.2012
- Company Overview: Dubai
- Standardized department filing system to increase efficiency
- Trained junior team members on administrative processes, company requirements and performance strategies
- Received and screened high volume of internal and external communications, including email and mail
- Managed Sale and Rental property data with utmost discretion and confidentiality in accordance with data protection legislation
- Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees
- Handed client correspondence and tracked records to foster office efficiency
- Arranging meetings and appointments with Developers and Customers Coordinating between the sales team and preparing weekly and monthly reports
- Preparing and maintain property database for the company
- Handling only top-notch customers which provided substantial business to the company Taking minutes of the meeting and documenting the same for the company
- Dubai
Office Support Staff
Abn Amro Bank
10.2004 - 11.2005
- Company Overview: Dubai
- Assigning credit limit to the customers based on central bank approval criteria
- Upon approval from the bank ensuring the dispatch of the credit card and ensure its receivables
- Maintained accurate records on Sales force to facilitate information flow between customer service, account management, sales departments to ensure call center objectives were consistently met
- Exceeded goals through effective prioritization and consistent work ethic
- Engaged with customers to better understand needs and deliver excellent service
- Handled customer concerns and escalated major issues to supervisor
- Dubai
Education
BACHELOR OF ARTS - Economics and Business Administration
Mumbai University-Jai Hind College
Skills
DIGITAL MARKETING
CRITICAL THINKING AND PROBLEM SOLVING
CUSTOMER SERVICE AND CONFLICT SOLVING
TIME MANAGEMENT AND MULTITASKING
MS OFFICE AND PRESENTATION
TEAMWORK AND COLLABORATION
PROFESSIONALISM AND STRONG WORK ETHIC
ORAL AND WRITTEN COMMUNICATIONS SKILLS
LEADERSHIP
Certification
Computer Skills, MS Office / Tally ERP 9 / Corel Draw / Photo shop
Personal Information
- Date of Birth: 08/06/80
- Nationality: Indian
- Marital Status: Married
- Visa Status: Husband Visa
Timeline
HR Manager
Classic Paramount Real Estate
08.2024 - 01.2025
HR Executive
Cotton and Wood Intl Real Estate
12.2023 - 07.2024
Executive Secretary cum Sales / Billing Support
Bhojwani Builders
03.2015 - 09.2021
Executive Secretary
Mirage Real Estate LLC
07.2006 - 12.2012
Office Support Staff
Abn Amro Bank
10.2004 - 11.2005
BACHELOR OF ARTS - Economics and Business Administration
Mumbai University-Jai Hind College