Khusro Rafat

customer-oriented, strategic-thinking, and meticulous sales professional with over 5 years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels. Skilled in strategic partnerships, revenue growth, and exceptional customer service. Possessing a deep understanding of the AIDC industry landscape and client needs. Proven track record of driving sales, building relationships, and exceeding targets. Expertise in providing tailored solutions, account management, and comprehensive after-sales support. Continuously staying updated on industry advancements and trends. Ready to leverage skills and experience to drive business growth and deliver valuable solutions as a sales account and business development manager specializing in AIDC products.

• Sales Account and Business Development Manager specializing in AIDC products (Zebra, Honeywell, Datalogic)
• skilled in fostering strategic partnerships, driving revenue growth, and delivering exceptional customer service.
• deep understanding of industry and client needs, staying updated with the latest advancements.
• proven track record of surpassing sales targets and building strong relationships.
• expertise in developing tailored solutions and providing comprehensive after-sales support.

• Reading

• Exploring

• Curiosity to learn

documented and resolved customer pain points, leading to a 20% increase in operational efficiency and a significant improvement in customer satisfaction.

achieved a 20% increase in sales by identifying client needs and recommending tailored AIDC solutions.

achieved a remarkable 95% customer retention rate through comprehensive after-sales support, including troubleshooting, technical assistance, and annual maintenance contracts (AMC).

collaborated with a team of 10 in the successful development and implementation of a cutting-edge AIDC project, resulting in streamlined operations and cost savings.

implemented advanced AIDC software, resulting in a 30% improvement in task efficiency for data capture and management processes.

Passionate about diverse hobbies, I engage in perfume making, football, cooking various cuisines, and blog writing. My creative side shines through perfume making, where I experiment with different fragrances and create unique blends. Football allows me to stay active and enjoy teamwork while sharpening my skills on the field. I also find joy in exploring different cuisines and experimenting with cooking various dishes. Additionally, I express my thoughts and experiences through blog writing, sharing valuable insights with a wider audience. These hobbies reflect my versatility, creativity, and passion for personal growth and self-expression.

Committed to personal and professional growth, I actively pursue online classes and webinars to stay updated on the latest advancements in AIDC technologies. This continuous learning approach enhances my ability to address client needs and provide cutting-edge solutions. Additionally, my expertise in project management ensures the successful execution of AIDC projects, while my online certifications in Zebra, Honeywell, and Datalogic products demonstrate my technical proficiency and commitment to staying current in the field. Overall, my dedication to ongoing education and project management skills enable me to deliver exceptional results in the AIDC industry.