Experienced safety and quality assurance professional with expertise in health, safety, environmental, and quality regulations. Known for implementing successful compliance programs and fostering a culture of continuous improvement. Proven ability to work collaboratively, adapt to changing requirements, and deliver results through meticulous attention to detail and effective communication.
Overview
12
12
years of professional experience
Work History
QHSE Officer Offshore
Apex National Catering Services
05.2025 - Current
Developed and implemented QHSE policies to enhance workplace safety and compliance standards.
Conducted regular safety audits and inspections to identify hazards and ensure adherence to regulations.
Facilitated training sessions for staff on health, safety, and environmental practices to promote awareness.
Collaborated with management to develop strategic initiatives aimed at improving operational efficiency and safety culture.
Analyzed incident reports to identify trends, recommend corrective actions, and minimize future risks.
Monitored suppliers'' compliance with quality standards through regular inspections, ensuring high-quality materials were sourced consistently.
Led cross-functional teams in the implementation of ISO standards, enhancing organizational compliance and quality assurance efforts.
Mentored junior staff in QHSE best practices, fostering a culture of continuous improvement within the team.
Culinary Coordinator
Gem Forest Hotel M Gallery Collection
02.2025 - 05.2025
Assist in the implementation of various food safety and hygiene standards including HACCP, LQA- Accor brand standards and other municipality regulations
Managing emails, tasks, and calendars for the Executive Chef.
Updating the chef’s communication board and ensuring accuracy in time & attendance records for payroll.
Maintaining daily updates on food costing sheets.
Assisting with engineering & stewarding walkthroughs, recording action items, and updating punch lists.
Collecting and filing Eco Sure temperature logs weekly.
Completing culinary projects, assisting with employee performance reviews, and creating PowerPoint presentations for meetings.
Supporting menu promotions, special events, and brand standard compliance in conjunction with leadership.
Key Contributions
Quality Health Safety & Environment Consultant
01.2022 - 02.2025
Perform regular audits of food establishments to assess their compliance with hygiene and safety standards. This involves inspecting facilities, equipment, food handling procedures, and documentation.
Identify potential risks related to food hygiene safety within a food establishment's operations. This includes assessing risks associated with food contamination, cross-contamination, improper storage, and handling practices.
Assist clients in developing and implementing robust policies and procedures to maintain high standards of hygiene and food safety. This involves creating protocols for food handling, sanitation, cleaning, and pest control.
Provide training sessions and educational workshops for food handlers and staff members to ensure they understand and adhere to proper hygiene and food safety practices. This might include topics such as personal hygiene, sanitation, allergen control, and HACCP (hazard analysis and critical control point) principles.
Assist clients in managing and responding to food safety incidents or outbreaks, such as food borne illnesses or contamination issues. This involves conducting investigations, implementing corrective actions, and communicating with relevant authorities and stakeholders.
Key Contributions
Multi-Unit Manager, Operation Department
Liberty Eagle Kenya Limited (Subway Kenya, Pizza Hut Kenya)
06.2020 - 03.2021
Provided leadership to store staff by ensuring compliance with standards outlined in the Restaurant Operations Manual and applicable government regulations.
Communicated to staff all necessary information, such as changes in food preparations and formulas, and conducted spot checks.
Collaborated with staff to achieve sales goals by using available reports to identify opportunities and develop products that meet client needs.
I ensured that correct operational procedures were being followed and that set key performance indicators were met while taking corrective and preventive action where necessary.
Ensured that all hygiene and food safety standards were maintained and company safety and security policies were followed.
I trained and monitored the training processes of staff via subway university to ensure quality training of employees, and I also maintained staffing levels across subway restaurant stores.
Utilised client databases and sales leads to identify and contact prospective customers to promote sales.
Reviewed weekly inventory and sales reports (WISR) of all stores to ensure accuracy and analyse data to draw insights for improvement before submitting it to Head Quarters.
Key Contributions
Quality Assurance/Operation Analyst, Operation Department
Liberty Eagle Kenya Limited (Subway Kenya, Pizza Hut Kenya)
10.2019 - 02.2020
Observed and reviewed the organization's food preparation, handling, storage, and transportation processes and made appropriate recommendations.
I evaluated store needs and trained store personnel on important aspects of food safety, store operations, and customer service.
Ensured excellent customer experience by offering quality products and service, conducted investigations, followed up on action plans, and recommended them to stakeholders.
I ensured store procedures were adhered to to ensure smooth running of store operations and excellent customer service.
I ensured consistent application of Subway and Pizza Hut approved food safety standards across the units and provided food safety support for the restaurant teams.
Conducted risk assessment and elevated immediate risks by notifying management of potential issues and recommended adjustments as needed.
Ensured effective follow-up on audit issues by transitioning findings from the audit and that action plans are implemented successfully.
Maintained equipment’s register per restaurant and managed planned and preventive maintenance through FIIX; also evaluated new facility and equipment design, plans, and installations to recommend improvements and industry best practices.
Conducted supplier audits and followed up on nonconformity for closure.
Issued a formal audit report to the directors and brand managers monthly
Key Contributions
Quality Assurance Team Leader—Hygiene & Quality Assurance Department
Qatar Aircraft Catering Company
05.2017 - 09.2019
Participated in development, testing, implementation, allergen declaration, and result verification of newly established products and processes.
Collected valuable records and data and carried out an investigation into an alleged customer complaint, collected Voyage Report samples, and communicated to respective internal or external customers.
Ensured that employees at all levels understand work, health and safety requirements, and expectations through the provision of relevant QR Group induction, information, instruction, training, and supervision.
Managed release of shipment, conducted supplier premises inspection, and maintained an approved supplier tracker list.
Monitored the quality management system and HACCP standards of the unit.
Oversaw the verification process and procedures to ensure safe food practices were followed in the unit.
Key Contributions
Quality Health, Safety & Environment Officer
Saudi Airlines Catering Company (Catrion)
11.2013 - 08.2016
Performed daily monitoring and enforcing of all aspects of safety, hygiene, & food safety operations connected with the catering unit and other commercial outlets located at the oil rigs.
Oversaw the development, documentation, and implementation of QHSE policies, HACCP, ISO 22000, and other food safety policies and standards.
Investigated customer complaints related to hygiene & food safety and responded to them within the deadlines, ensuring corrective/preventive actions have been implemented to avoid recurrence.
I conducted a hygiene and food safety inspection of the supplier's premises and reported.
Undertook routine swab tests and culture preparations used for microbiological hygiene trends.
Conducted weekly quality and quantity checks of meals through the chef’s table.
Took visitors and external auditors on tour of the unit and other cafeteria outlets.
Key Contributions
QA/QC
Brookside Dairy Limited
03.2013 - 11.2013
Inspecting raw materials, shipments, and finished products for defects, deviations, or irregularities.
Checking that products meet specifications, regulations, and standards
Conducting quality audits
Ensured that the products delivered to the depot were right in quantity and quality and re-packaged the products that the packaging was tampered with during transportation, ensuring the first in, first out (FIFO) policy was adhered to.
Provided training to staff to improve in quality
Ensuring compliance with regulatory and safety standards.
Key Contributions
Education
Bachelor of Science - Food Technology
Central Luzon State University
01.2012
Kenya Certificate of Secondary Education - undefined
Tambach High School
01.2004
Skills
Quality Control Procedures & Technique
Statistical Process Control & Analysis
Quality Assurance & Management Systems
ISO Standards & Regulations
Standard Operating Procedures (SOP)
Root Cause Analysis & Problem-Solving Methodologies
Risk Management & Mitigation Strategies
Auditing & Compliance Monitoring
Data Analysis & Interpretation
Report Writing
Process Improvement Methodologies
Vendor & Supplier Management
Training & Capacity Development
Performance Metrics & KPI’s
Conflict Resolution
Budgeting & Financial Analysis
Microsoft Office Suite eg, Excel, Word & PowerPoint
Permit to work
Hazard identification
Personal protective equipment
Incident investigation
Manual handling
Accident prevention
Occupational health
Accomplishments
Played key role in the development and implementation of SEHHI programme at Apex National Catering services across ADNOC sites.
I led the team in the localization of Subway Kenya and Pizza Hut Kenya supply chains during the COVID-19 pandemic.
Played critical roles in Qatar Aircraft Catering Company's ISO 22000, QMS 9001-2015 and Halal certification.
I conducted studies that helped Qatar Aircraft Catering Company's transition from day code to date code labels on prepared meals.
I reviewed and updated allergen declarations on British Airways and other Airlines menus at Qatar Aircraft Catering.
I was selected as the Best QHSE Standard employee of the month of October 2014 in Saudi Airlines Catering Company.
LANGUAGES
English and Swahili: Proficient or Level C1/2 in Listening, Reading, Spoken Interaction and Spoken Production
Filipino: Intermediate or Level B1/2 in Listening, Reading, Spoken Interaction and Spoken Production
Timeline
QHSE Officer Offshore
Apex National Catering Services
05.2025 - Current
Culinary Coordinator
Gem Forest Hotel M Gallery Collection
02.2025 - 05.2025
Quality Health Safety & Environment Consultant
01.2022 - 02.2025
Multi-Unit Manager, Operation Department
Liberty Eagle Kenya Limited (Subway Kenya, Pizza Hut Kenya)
06.2020 - 03.2021
Quality Assurance/Operation Analyst, Operation Department
Liberty Eagle Kenya Limited (Subway Kenya, Pizza Hut Kenya)
10.2019 - 02.2020
Quality Assurance Team Leader—Hygiene & Quality Assurance Department
Qatar Aircraft Catering Company
05.2017 - 09.2019
Quality Health, Safety & Environment Officer
Saudi Airlines Catering Company (Catrion)
11.2013 - 08.2016
QA/QC
Brookside Dairy Limited
03.2013 - 11.2013
Kenya Certificate of Secondary Education - undefined
Tambach High School
Bachelor of Science - Food Technology
Central Luzon State University
Training
ADNOC Offshore HSE Induction Course (623571) 26/06/2025 Abu Dhabi, UAE
Basic H2S Training OPITO Approved Standard (9014) 26/06/2025 Abu Dhabi UAE
QMS ISO 9001-2015 Lead Auditor Course (PR328) 27-31 Jan 2019 Doha, Qatar.
Global Food Safety Training 22/10/2019 Nairobi, Kenya.
Halal Awareness Training 20/09/2017, Doha, Qatar.
Customer Experience 12/10/2019 Nairobi, Kenya.
Highfield Level 3 Award in Food Safety in Catering (RQF), 10/12/2018, Doha, Qatar.
Highfield Level 2 Award in Food Safety in Catering (RQF), 17/11/2017, Doha, Qatar.
Office and Information Security Awareness Course 10/08/2017, Doha, Qatar.
Safety and Security Induction Course 04/06/2017, Doha, Qatar
Fire Prevention Awareness and Fire Extinguisher Training 07/06/2014.
Kitchen Hygiene & Safe Chemical Handling, Johnson Diversey, Dammam, 21/05/2014
Food Hygiene, Personal Hygiene and HACCP Level two (Implementation), 19/11/2013, Dammam, Saudi Arabia
2. Edward Chibindi: Email: Chibindie@Yahoo.Co.Uk Phone: 97450701944
Professional Strengths
Quality Health Safety and Environment: I possess a strong understanding of QHSE standards, methods, and procedures to ensure safety, compliance, and consistency.
Leadership: I am able to lead and manage teams effectively by communicating expectations, building work relations, and providing continuous personal development.
Analytical skills: I am well experienced and skilled in analyzing data in order to identify trends and develop strategies to improve overall work performance.
Communication skills: My communication skills and ability to connect with people make it easy for me to build meaningful relationships with stakeholders.
Attention to detail: I have an attentive eye for details, which helps identify problems early, hence ensuring that issues are addressed and resolved promptly.
Organizational skills: I am a well-organized individual, and that makes me able to manage multiple tasks, projects, and deadlines effectively.
Customer Service: I ensure good product quality coupled with attentive service to clients.
Administrative Coordinator at Beacon Red Investment - Sole Proprietorship LLCAdministrative Coordinator at Beacon Red Investment - Sole Proprietorship LLC