Kimberly Evangelista
Dubai
Summary
Proven to enhance customer satisfaction and team productivity, I leveraged strong multitasking and collaborative skills at Cinnabon and other roles. Excelling in customer service and cash handling, I boosted efficiency and fostered a positive work environment, ensuring high-quality standards across diverse settings.
Overview
6
6
years of professional experience
Work History
Crew Member
Cinnabon
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Dining Staff/Cashier/Receptionist
Grumpy Joe Restaurant La Union
12.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Production Operator
Acbel Polytech Philippines, Inc Carmelray Ll
01.2020 - 10.2020
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products for defects and flaws using proper QA procedures.
- Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
Housekeeping Personnel/Receptionist
La Union Medical Diagnostic Center and Hospital
04.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma -
La Union National High School
San Fernando City La Unio03.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Cash Handling
- Flexible Schedule
- Multitasking and Organization
- Food service standards
Timeline
Crew Member
Cinnabon
11.2023 - Current
Dining Staff/Cashier/Receptionist
Grumpy Joe Restaurant La Union
12.2022 - 10.2023
Production Operator
Acbel Polytech Philippines, Inc Carmelray Ll
01.2020 - 10.2020
Housekeeping Personnel/Receptionist
La Union Medical Diagnostic Center and Hospital
04.2018 - 01.2019
High School Diploma -
La Union National High School
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