Seeking a challenging career in an organization that fosters a stimulating environment, promotes continuous learning, and facilitates both professional and personal growth. Committed to honing interpersonal skills, marketing expertise, and administrative acumen to excel in the field.
Overview
10
10
years of professional experience
Work History
Admin Assistant / Secretary
Organize daily incoming correspondence, make preliminary assessment and handle and respond as appropriate
Compose and prepare routine correspondence and prepare simple interpretation of documents and correspondence if requested
Prepare, assemble and distribute various reports and documents
Receive and screen all incoming telephone calls, provide and receive information or refer the matters to the appropriate person to handle
Keep calendar constantly updated to facilitate appointment and meeting schedules
Establish and maintain various filing / records / database of business contacts, trace pending items and follow up as appropriate
Arrange for various meetings and take minutes
Function as an administrative link to ensure that all parties receive the relevant information respectively
Organize business travel arrangements and other duties as assigned
Ensure payroll and attendance duty roster are well monitored
Processing of travel expenses and disbursements.
Leasing Executive
Shangri-La Dubai Hotel LLC
05.2022 - Current
Keeps a strong record and tract of all leasing activities
Coordinates between all the tenants and internal departments, liaises with other support departments if necessary
Answering incoming phone calls and emails, assists prospective clients with rental search and conveys qualified leads to Leasing Manager for further actions
Stays up to date with current availabilities in apartments, offices, shops and restaurants, which is able to communicate the amenities and policies at each community, as well as bring to light potential leasing difficulties to management
Prepares offer letters, issues lease agreements, notices and addendums based on negotiated terms provided by Leasing Manager
Ensures the required documents are completed and filed (Tenant’s Registration Form, valid Passport with Visa Page Residence, Trade License Copy for Commercial Units, Power of Attorney for Authorized Signatory as well as co occupant’s documents
Liaises with Finance Department about the expected tenant’s payment transfer, confirms payment clearance of tenants upon handover of properties
Liaises with Engineering Department in transitioning executed contracts through to the unit handover and commencement of fit-out
Responsible for move out process of non-renewal and early termination leases
Addresses and resolves residents’ questions, concerns and complaints in a timely manner
Collects rental fees and maintains records of payments and rental activities
Maintains all lease file systems, both in paper format and electronically that may be easily accessed by DOSM and Leasing Manager
Creates tenants’ profile and accurate databases for each tenant category to facilitate information retrieval and ensure a proper follow-up system
Prepares and distributes correspondence such as memos and letters under the guidance of DOSM / Leasing Manager
Monitors key register of al the rental properties
Sends monthly renewal/non-renewal notices (90 days prior to expiry)
Conducts site inspections
Accountable to meet set targets.
Accounts Receivable/Credit Supervisor
Shangri-La Dubai Hotel LLC
11.2017 - 05.2022
Prepare timely and accurate preparations of all accounts receivable
Supervise the preparation of all monthly accounts aging analysis
Assist the Credit Manager regarding all matters related to the granting of credit and follow up delinquent accounts
Responsible for the timely mailing of Statement of Accounts and Invoices
Direct the activities of all hotel bill collectors
Verify the receipt on a daily basis of all accounts receivable settlements
Undertake all special projects assigned by Credit Manager
Ensure payment received are posted in daily manner
Obtain authorization from the Department Head concerned to process any rebate or adjustments
All account inquires were answered within 48 hours
Obtains credit information by company search, professional credit reports or bank references
Attends operational meetings to ensure prompt and accuracy of billing
Prepares written off authorization of uncorrectable accounts
Enforces credit standards if not being followed
Monthly amortization for advance payments received for proper allocation of monthly income.
General Cashier
Shangri-La Dubai Hotel LLC
11.2017 - 05.2022
Reconciling daily cash submissions from the various departments in the hotel and for consolidating the bank deposits daily
Ensuring that all cash-handling employees have adequate monetary change throughout their work shifts
Performing house bank audits as required by the Company’s policies and procedures to ensure the safeguarding of all hotel cash
Count and verify daily cash receipts that are submitted from individual cashiers
Consolidate and prepare the daily bank deposits in a timely manner
Provide monetary change to personnel with hotel floats
Issue due-backs to hotel cashiers as required
Prepare and maintain Over/Short Report by cashier on a daily basis and forward to Chief Accountant at month-end
Prepare a quarterly summary of float counts
Maintain current house bank agreements
Issue cashier safety deposit boxes for bank safekeeping, as required
Strictly adhere to the hotels procedures for cash handling, cheque cashing and petty cash disbursements
Ensure that current exchange rates are posted and all foreign currencies and cheques proceeds are deposited on a timely basis.
Accounts Receivable Associate
Shangri-La Barr Al Jissah Resort & Spa
05.2016 - 11.2017
Review accounts receivable transfer report
Monitor accounts receivable statement
Review all accounts receivable payment
Monitor credit card statement
Ensure the accuracy and completeness of credit card payments
Respond promptly to all guest and management queries regarding City Ledger accounts
Weekly audit of credit card machines in specified outlets/departments
Daily credit card payments reconciliation
Adjustments and Rebates are being process with complete documentation
Ensure proper review of no show and cancellation charges as per the policy provided by the hotel.
Accounts Payable Associate
Shangri-La Hotel Doha
10.2015 - 05.2016
Completes payments and controls expenses by receiving, processing and reconciling invoices
Supervise the preparation of monthly accounts payable aging
Responsible for timely payment processing
Charges expense accounts and cost centers by analyzing reports and recording entries
Ensures credit is received for outstanding memos
Maintains accounting ledgers by verifying and posting account transactions
Maintains records by scanning and filing documents
Resolving purchase order, contract, invoice or payment discrepancies and documentation.
Accounts Payable Staff - Casual
Shangri-la’s Boracay Resort & Spa
07.2014 - 06.2015
Completes payments and controls expenses by receiving, processing and reconciling invoices
Responsible for timely payment processing
Maintains records by scanning and filing documents.
Education
Bachelor of Science - Accounting And Finance
Garcia College of Technology
Kalibo, Aklan, Philippines
04.2014
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Microsoft Word
Time Management
Microsoft Excel
File Organization
Microsoft Outlook
Computer Proficiency
Customer and client relations
Filing
Customer Relations
Documentation and Recordkeeping
Scheduling and calendar management
Office Management
Data organization
Deadline-oriented
Records Management
Personal Information
Date of Birth: May 10, 1994
Nationality: Filipino
References
Tarek Medhat - Director of Sales and Marketing Shangri-La Dubai Hotel LLC. Email Address : tarek.medhat@shangri-la.com
Nand Lal Ahuja - Director of Finance, Shangri-La Dubai Hotel LLC. Email Address : nandlal.ahuja@shangri-la.com
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Timeline
Leasing Executive
Shangri-La Dubai Hotel LLC
05.2022 - Current
Accounts Receivable/Credit Supervisor
Shangri-La Dubai Hotel LLC
11.2017 - 05.2022
General Cashier
Shangri-La Dubai Hotel LLC
11.2017 - 05.2022
Accounts Receivable Associate
Shangri-La Barr Al Jissah Resort & Spa
05.2016 - 11.2017
Accounts Payable Associate
Shangri-La Hotel Doha
10.2015 - 05.2016
Accounts Payable Staff - Casual
Shangri-la’s Boracay Resort & Spa
07.2014 - 06.2015
Admin Assistant / Secretary
Bachelor of Science - Accounting And Finance
Garcia College of Technology
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