KIMBERLY SANTOS
Dubai
Summary
Ambitious and goal oriented with a clear vision of future objectives, challenging position to adopt quickly and affectivity to different work environments performed to the best ability combined with my integrity, sincerity, hardworking and team spirit to utilize my experience and skills with dedication and commitment to be successful and maintain consistently high standard of work under pressure.
Overview
17
17
years of professional experience
Work History
Admin
ICE CRYSTAL CLEANING SERVICES LLC
12.2023 - Current
- Booking Meetings and Scheduling Events: You’ll manage calendars, arrange appointments, and coordinate meetings for team members
- Ordering Office Stationery and Supplies: Keeping the office well-stocked with essentials like paper, pens, and other supplies
- Maintaining Internal Databases: Organizing and updating databases with relevant information
- Submitting Expense Reports: Handling expense documentation and ensuring timely submission
- Keeping Employee Records: Maintaining both physical and digital records related to employees
- Filing System Management: Organizing data on customers and external partners
- Distributing Incoming and Outgoing Mail: Handling mail efficiently.
/customer service/sales
DESERT BASIC TR. LLC
05.2021 - Current
- Following design process, take responsibility for creating quotation and subsequent negotiation
- Managing customer expectations and timeless
- Following consultations with clients ensure feedback from customer is shared with internal team
- Ensuring that all customer receive excellent service through direct, prompt and courteous service
- Assisting customer with question, needs and purchase
- Ensure invoice payment
- Following up of deliveries of item and all loading materials.
Cashier
Home box Furniture (Land mark group)
08.2020 - 04.2021
- Manage transaction with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refund exchange item
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information.
Secretary
KUTKUT & PARTNERS BUILDING MATERIALS AND SANITARY WARE
07.2018 - 07.2020
- Preparing Daily, Weekly and Monthly Sales Report
- Preparing Statement
- Handling Company petty Cash
- Issue/ Collect Cheque for Supplier/Customer
- Preparing Quotation, Local Purchase Order
- Managing All Company Documents and Company Book
- Updating Employee Records
- Managing Office Supply
- Receive and process incoming and outgoing mails
- Screen telephone and personal caller & make record appointment
- Maintain cordial relationship with existing customer/ clients receive an adequate level service or help with their question and concern
- Communicate with customer through a variety of means by telephone; by email, fax or regular mail correspondence; or in person.
Head Cashier
THE HOME FURNITURE – AL BARSHA DUBAI
06.2017 - 05.2018
- Handling complaints and giving information to customer’s related company’s policies
- Following up of Deliveries of items and all counter related issues
- Issuance of Sales Orders according to Company rule & regulations
- Preparing Cash for banking and having good knowledge of Currencies
- Making Sales return record
- Preparing summary report for staff includes all refunds, sales return, Discounts etc
- Reviewed point of sale transactions and brought the same in compliance with the store’s policy during first month of work
- Managed cashier shifts intelligently to ensure presence of at least two cashiers on the tills at all times, leading to considerable decrease in customer’s complaints regarding lack of staff on counters.
Cashier/ Sales Associate
Pan Emirates Home Furniture
05.2015 - 05.2017
- To customer requirements and presenting appropriately to make a sale
- Negotiating the terms of an agreement and closing sales
- Negotiating on price, costs, delivery and specifications with buyers and managers
- Making accurate, rapid cost calculations and providing customers with quotations.
Front Desk /Officer in Charge (OIC)
Corporate Apperel Inc. (ARROW)
11.2013 - 03.2015
- Maintaining Books of Accounts manually & computerized
- Handling cash and keeping records
- Preparing and submitting daily cash report to the official concerned
- Dealing with customers
- Caring for customers complaints.
Sales Associate/ Cashier
Gold Crest Apparel (Monna Kiki fashion boutique)
09.2007 - 07.2013
- Demonstrating products and answering consumer’s questions
- Selling the company's products
- Negotiates terms of sale and services with customers.
Education
Computer Science -
RTU- Rizal Technological University
High School -
Becuran High School
Skills
- Performance Improvement
- Employee Supervision
- Staff Management
- Expense Reporting
- Resource optimization
- Multiple Priorities Management
- Information Management
- Goal Setting
- Scheduling
- Travel Arrangements
- Technical Support
- Issue Research
- Customer Service
- Supplies Ordering
- Team Building and Leadership
- Record preparation
- MS Office
Languages
English
tagalog
Kapampangan
Other Qualifications
- LN (ERP Software)
- MRMS Software
- Computer expertise in Microsoft Office (MS Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook).
Personal Qualifications
- Computer Science, RTU- Rizal Technological University
- High School, Becuran High School
Personal Information
- Passport Number: P9293934A
- Father's Name: Dante Santos
- Date of Birth: 04/28/1989
- Nationality: Filipino
- Marital Status: Single
- Religion: Catholic
- Visa Status: Employmeny
Timeline
Admin
ICE CRYSTAL CLEANING SERVICES LLC
12.2023 - Current
/customer service/sales
DESERT BASIC TR. LLC
05.2021 - Current
Cashier
Home box Furniture (Land mark group)
08.2020 - 04.2021
Secretary
KUTKUT & PARTNERS BUILDING MATERIALS AND SANITARY WARE
07.2018 - 07.2020
Head Cashier
THE HOME FURNITURE – AL BARSHA DUBAI
06.2017 - 05.2018
Cashier/ Sales Associate
Pan Emirates Home Furniture
05.2015 - 05.2017
Front Desk /Officer in Charge (OIC)
Corporate Apperel Inc. (ARROW)
11.2013 - 03.2015
Sales Associate/ Cashier
Gold Crest Apparel (Monna Kiki fashion boutique)
09.2007 - 07.2013
Computer Science -
RTU- Rizal Technological University
High School -
Becuran High School
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