KINTU ALI
Dubai,UAE
Summary
Customer-focused Sales Associate with 4+ years’ retail experience in Uganda and Dubai, skilled in customer service, POS billing, merchandising, and inventory control. Proven at boosting sales through upselling, keeping stores organized, and delivering fast, accurate service. Eager to bring my skills and dedication to your team.
Overview
2026
2026
years of professional experience
Work history
Sales Associate
Hardware World
, Uganda
- Delivered exceptional customer service, product support, and guidance across departments.
- Handling & Accurate Stock Replenishment, Checkout Operations Inventory Control & Shelf Arrangement.
- Merchandising, Display Management & Price Tagging.
- Upselling, Cross-Selling & Promotion Support.
- Complaint Handling, Service Recovery & Building Customer Relationships.
- Daily Sales Reporting, Cash Reconciliation & Store Operations Support.
- Processed POS transactions, ensured billing accuracy, and handled cash securely.
- Organized shelves, managed stock displays, and performed regular inventory updates.
- Applied upselling and cross-selling techniques to support sales targets.
- Responded to customer concerns and provided quick, effective service solutions.
- Ensured store sections were clean, organized, and ready for daily operations.
- Collaborated with team members to maintain efficient workflow during peak hours.
Aviation Security Professional/Customer Service
Transguard Group
Dubai
06.2022 - 01.2026
- Assisted passengers with inquiries, directions, and service-related concerns while maintaining a professional demeanor
- Delivered high-quality customer service in alignment with aviation safety and security standards
- Managed passenger queues and coordinated boarding flow to support smooth and orderly movement through the terminal
- Resolved customer inquiries and complaints with patience, empathy, and adherence to company policies
- Collaborated closely with team members and other airport staff to support efficient daily operations and consistent service quality
Education
High School Diploma -
Jinja Parents College
Jinja UgandaSkills
- Customer Service & Product Assistance
- POS Billing, Cash/Card
- Monitored Product Expiry, Arranged Items by Category, and Ensured Proper Rotations
- Coordinated with Team Members to Achieve Smooth Store Operations and Improve Sales Flow
- Handling & Accurate Stock Replenishment, Checkout Operations
- Inventory Control & Shelf Arrangement
- Merchandising, Display Management & Price Tagging
- Upselling, Cross-Selling & Promotion Support
- Complaint Handling, Service Recovery & Building Customer Relationships
- Daily Sales Reporting, Cash Reconciliation & Store Operations Support
LANGUAGE
English
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Aviation Security Professional/Customer Service
Transguard Group
06.2022 - 01.2026
Sales Associate
Hardware World
High School Diploma -
Jinja Parents College