Bringing expertise in network architecture design and security implementation, with a focus on multi-vendor platforms and cloud infrastructure management. Skilled in vendor relationship management and project execution, while ensuring seamless network service operations and performance monitoring across diverse environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
Morohub (DEWA)
Dubai
08.2021 - Current
Managed network and security operations for Morohub Cloud and subsidiaries using multi-tenant physical and VM-based firewalls and networks.
Working on multivendor platforms of NetworkSecurity Firewalls like Palo Alto, Fortigate, Cisco Firepower, VMware NSX Edge.
Securing infrastructure for Device administration and user access by implementing Network access ControlSecurity configurations.
Implementation of Multifactor authentication for Cloud Proxy services and Remote access VPN through Token based and Azure SAML integration.
Enabled firewall rules for tenants and customers to facilitate successful workload communications to Morohub Cloud.
Leveraging the use of Automation tools to ensure monitoring and backup of network devices.
Negotiated with vendors and contractors to secure network products and services, ensuring alignment with operational needs.
Managing execution of network related projects and aligning with Service delivery team to deliver services for customers across multiple locations
Providing onsite & remote support for MoroCloud Infrastructure Availability Zones this includes daily operations & incidents for ensuring continuity of Network services.
Senior IT Officer
Meraas Holdings
Dubai
01.2017 - 01.2020
Primary roles involve administering the design, installation, configuration & Integration of Networking, Wireless, Firewalls, systems under the Corporate, Retail, Healthcare, F&B &FCMG business units.
Administering corporate users Internet and business critical application access through Cloud Proxy URL and application filtering rules.
Managing and monitoring network operations like bandwidth utilization, config backup, uptime reports through SolarWinds.
Configuration of Cisco Catalyst switches, ISR Routers, NexusSwitches, Cisco Call Managers under Datacenter Infrastructure.
Managing and configuration of firewall policies on Cisco ASA, FortiGate & Palo Alto Firewalls.
Configuration for Flex connect deployment of Wireless Infrastructure for remote user access to business applications in Head Office.
Configuration of Wireless network deployment through Flex connect and cloud-based solutions like MIST, Aruba & Meraki
Evaluating technical proposals for new projects design development.
Troubleshooting issues related to Network & Wireless Infrastructure for head offices and remote branch sites.
Managing of DMVPN Hub and Spoke network for Head Office to remote branch connectivity.
Implementing and optimizing Security network for CCTV & Access Control operations.
Successfully assisted in Production Datacenter relocation and setup of Datacenter DR project for Corporate Network.
Implemented ISE, TACACs and AAA configuration to secure access to all network endpoint devices.
Successfully managed deployment of Guest Portal solution in conjunction with Wireless infrastructure for all Malls.
Proposed automation of weekly reports for Malls user registrations and analytics data to marketing business.
Provided backup support for Contact center operations.
Successfully carried out Riverbed SteelheadPOC deployment for traffic optimization in conjunction with Zscaler Cloud Proxy (CASB)
Liaising with service providers for new site deployment and troubleshooting of services like Internet, MPLS andPRI lines.
Preparing SOPs and network diagrams to achieve efficiency, quality output and uniformity of performance for the team.
Provided utilization analysis of telecommunication lines to reduce opex costs.
Managed critical operations for Contact centre team and provided SCP during DR operations.
Senior Network Support Engineer
Scientechnic (Easa Saleh Al Gurg Group)
Dubai
01.2015 - 01.2017
Presales and lost sales support of designing and Implementation for ICT infrastructure.
Configuration of Routers, Switches, Firewalls & Wireless Controllers for multiple clients across various business sectors.
Conducted site survey & proving heatmap study for quantifying required wireless access points for projects.
Single handedly managed all operations for company for all clients for Network, Firewall and Wireless deployment.
Conducting Technical Presentations and demonstrating how a product meets client needs.
Handling high level escalations for critical problems that might impact our customers, taking full ownership and responsibility, and ensuring that the problem is addressed and solved in a timely manner.
Ensuring that the technical personnel have excellent product knowledge by providing them the required trainings and the Product updates.
Preparing proposals and quotations based on RFP/customer requests.
Making technical presentations and demonstrating how a product meets client needs.
Configured & deployed High Speed Internet Access Gateways and designed guest portal page with HTML scripting.
Liaising and coordinating with vendors for delivering their products and services in needs of client requirements.
Network Support Engineer
Expertech LLC (Al Ghurair Investments)
Dubai
01.2012 - 01.2015
Designed & Supervised the installation, testing & Commissioning of Networking, Wireless & IPT Systems for various projects.
Coordination with Hotel Operator for System requirements, MEP Contractor & Consultants for planning, execution and methodologica deployment of the Active and passive components.
Prepared Presales proposals with value engineering solutions for various projects.
Providing System Diagrams, Method & Compliance Statements as required by Main Consultant & Contractors. Configuration of Network switches & Wireless controllers with required configurations.
Designed the network by considering future scalability for active and passive components.
Performed Wireless active/passive surveys with tools like Airmagnet by Fluke Networks for identifying coverage grey spots
Provided the network for various applications and 3rd party integration Like parking management system, building management system, Lightening control system, Voice, data and media Signage
Network Support Engineer
Wipro Infotech (Client: Standard Chartered Bank)
Mumbai
01.2008 - 01.2012
Providing support for Network related Infrastructure to cover sixteen branches in West India & upcountry locations.
Configuration of Cisco Router, Switches & Wireless, for branches and Juniper Switches SRX, SSG Firewalls, Load Balancers for head office network.
Monitoring WAN Links, Switches, Routers, Accesspoints & Bank ATMs through SNMP monitoring tools, also troubleshooting LANconnectivity issues, mitigating common network problems.
Performing periodic checks for all Network & Wireless devices for identifying any underlying hardware, software issues, performing upgrades upon requirement.
Provided support for branch refurbishments which also involved vendor coordination and management.
Performing fortnightly Business continuity exercise for NSDL & CDSL applications with MPLS, ISDN & Dialupconnectivity.
Managing and creating extensions on Cisco Call Manager.
Eliminating SPOF for Network Switches on LAN to providemaximum uptime for business applications and services.
Creation and maintenance of Network Diagrams, Device Inventory.
Developing and updating network infrastructure drawings using Microsoft Visio.
Adhering to the ITIL processes of Change & Incident management for business related service requests