KISHORE KANNAN
Dubai
Summary
Results-oriented Operations and Project Management professional with extensive experience in warehouse supervision. Expertise in ERP systems, logistics, and delivery scheduling enhances stock control and aftersales operations. Led teams to achieve significant operational improvements and sales performance. Directs warehouse, aftersales, and workshop operations, ensuring compliance and effective team performance.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Warehouse Supervisor
Belfast Controls Equipment Trading LLC
Al Quoz
08.2023 - Current
- Oversaw aftersales operations, ensuring effective stock management and timely forward deliveries.
- Managed orders with a target order value of around AED 2 million.
- Prepared MTCs and maintained instrument calibration records.
- Managed subcontractors, issued purchase orders and settled invoices.
- Directed warehouse and repair activities, ensuring compliance with civil defense regulations.
- Supervised a team of 6 comprising 4 workers, a document controller and a forward-order aftersales person.
- Managed ERP processes including pick lists, delivery notes, stock reconciliation and stock management.
- Conducted stock counts and updated ERP records.
- Set up a new warehouse with a new racking system.
- Facilitated internal communications among team members to ensure alignment on project goals. and customers, arranged meetings, and coordinated valve service and inspection activities.
- Liaised with top management on important operational decisions.
- Scheduled deliveries and coordinated customer and supplier requirements.
- Supervised daily workshop operations to maintain efficient workflows and timely completion of customer orders.
- Allocated technician tasks according to skills, workload and operational priorities.
- Inspected completed work for quality, safety and compliance with company standards.
- Monitored equipment maintenance schedules and coordinated repairs to minimize operational downtime.
- Managed inventory levels, ordered supplies and prevented shortages of essential workshop materials.
- Trained, coached and evaluated technicians to strengthen performance and technical capabilities.
- Enforced workplace health, safety and environmental procedures across workshop activities.
- Prepared job estimates, tracked work progress and communicated completion updates to customers.
- Investigated equipment failures, diagnosed operational issues and implemented corrective actions.
- Maintained records of work orders, labour hours, parts usage and performance metrics.
- Coordinated inspections of vehicles, equipment, and materials, facilitating necessary repairs or maintenance.
- Engaged with customers to understand their needs and provide timely updates on service progress., suppliers and management regarding job progress, requirements and issues.
- Identified workflow improvements, controlled costs and implemented procedures to increase workshop efficiency.
- Maintained job records, service documentation, inventory updates and production reports.
Regional Manager
Pittappillil Agencies
Palakkad
08.2023 - 09.2025
- Generated average sales of ₹1.5 crore per month and prepared regional reports for senior management.
- Handled sales and operations across 3 branches—Palakkad, Mannarkkad and Pattambi—with a team of 50 personnel.
- Reviewed regional KPIs and liaised with brand promoters, finance teams and other stakeholders.
- Communicated sales performance and urgent corrective actions to top management.
- Mentored employees, identified training needs and supported recruitment within the region.
- Developed business, marketing and advertising plans and evaluated operations for cost-effective solutions.
- Ensured adherence to company standards, procedures, rules and regulations and completion of regional paperwork.
- Prepared quarterly and half-yearly reports and analysed financial and operational statements.
- Managed logistics using WINGS software and applied programme management principles to plan team activities.
- Monitored daily staff performance, attendance and punching; resolved service, stock and customer complaint issues.
Managing Director
Talent Master
Palakkad
09.2017 - 07.2023
- Managed personality and talent management centre, delivering business development support, consultations, and corporate training to enhance client outcomes.
- Acted as Business Development Manager at VKE Valves Industries Pvt. Ltd., supporting sales and plant operations, recruitment, training and new customer development.
- Adapted strategies to market trends and industrial standards, utilising digital marketing, brand promotion, and manpower recruitment to attract and retain talent.
- Facilitated HR activities to enhance workforce development and employee relations. & Project Manager at BPL Telecom Industry, managing two departments during the COVID-related business crisis.
- Directed project management activities to streamline operations and enhance team collaboration. at Oxyflow Controls, supporting sales and operations in a control-valve service business.
- Prioritised customer satisfaction through consistent service delivery and responsiveness to client needs.
- Organised and maintained office documentation, including licences and tax records. including licences, audit, GST and tax-related works and records.
- Worked as an Instrumentation Engineer focused on shutdown activities while supporting sales and operations.
Instrumentation Engineer
Credenza General Trading LLC
Dubai
10.2015 - 01.2017
- Worked with customer plants, oil & gas and power plant industries across domestic and international markets.
- Functioned as the main liaison for customers, coordinating with end users, EPC contractors, channel partners and sales personnel.
- Processed enquiries and prepared technical and price bids for client submission, ensuring alignment with project specifications.
- Identified special requirements, forecasted and planned plant activities, used statistical tools and scheduled work based on priorities.
- Coordinated production requests through final valve dispatch, utilising Gantt charts and cost models to schedule factory activities for on-time delivery.
- Managed internal coordination and subcontracting requirements.
- Worked with ERP/MRP software and coordinated with finance and marketing for customer payments and performance bonds.
- Coordinated with logistics to ensure accurate dispatch documentation including invoices, packing lists and certificates of origin.
- Participated in business trips and project meetings in Iran, Mumbai, Delhi and Chennai, including South Pars and L&T-related projects.
Business Associate
Smartux Solutions
Palakkad
01.2014 - 06.2016
- Developed and executed marketing campaigns across multiple channels, significantly increasing brand awareness and market share.
- Collaborated with IT-based startup to introduce Tux server product model, delivering immediate solutions for service requirements in server and cloud-based industries.
- Coordinated client communications by answering phones and managing email correspondence to ensure timely responses.
- Participated in training sessions and workshops to enhance skills and knowledge relevant to industry trends.
Project cum Marketing Engineer
Arabian Industries LLC
Muscat
06.2014 - 07.2015
- Oversaw client meetings and business generation, driving bid quotations and conversion of enquiries into orders.
- Facilitated technical and commercial negotiations with customers to align solutions with their needs.
- Coordinated tracking of enquiries and orders, communicating customer expectations and requirements to management in weekly meetings.
- Managed orders within the plant and represented IMI STI in Italy for valve actuator products across the GCC.
- Controlled resources and utilized assets to achieve quantitative and qualitative targets.
- Handled control and instrumentation, logistics and documentation.
- Reported activity advancements in Dubai to the head office in Tehran and supported other managers through cross-functional coordination.
Project Manager
KOSO India (Pvt.) Ltd.
Palakkad
01.2010 - 01.2014
- Managed project-related activities involving technical coordination, customer interaction, plant execution, logistics and documentation.
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Worked as single point contact to customers; attended meetings (external & internal); interacted with end users, EPC contractors, channel partners & sales personnel; internal coordination & managing subcontracts;
- Facilitated regular team meetings and stakeholder updates, fostering open communication and collaborative problem-solving.
- Identified special requirements and planned activities in the plant using statistical tools, scheduling events to ensure prioritised job execution.
- Processed enquiries, prepared technical and price bids, and submitted to clients, ensuring timely responses to project requirements.
- Gained knowledge of customer plant processes and requirements, Oil & gas & power plant industries (Domestic & International).
- Coordinated large-scale activities to enhance cost-effectiveness in project delivery.
- Completed quality-based training in Chennai and in-plant training in Coimbatore covering ISO 9001:2008, TS and MSA.
Education
B.Tech - Mechanical Engineering
NSS College of Engineering
Palakkad08-2009
Skills
- Operations Management Warehouse Management Workshop Supervision Aftersales Operations Inventory & Stock Control ERP Management Logistics & Delivery Scheduling Team Leadership Project Management Sales Strategy Business Development Client relations Vendor Coordination Purchase Orders & Invoices Calibration Procedures Safety compliance Cost optimisation Operational Reporting
- MS Office MS Project ERP/MRP Systems WINGS Software ANSI C ANSYS
- Leadership Team Management Business Development Communication Decision Making Contract Negotiation Analytical Skills Time Management Conflict Resolution Problem Solving Critical Thinking Multitasking Works under pressure
- Inventory management
- Team supervision
- Warehouse layout design
- Order fulfilment
- Inventory auditing
- Warehouse management
- ERP systems
Websites, Portfolios, Profiles
linkedin.com/in/kishore-kannan-9b9b8870
Certification
Certified Quality Professional | Oct 2009, Qualified GATE with 80% | 2012, Qualified CAT exam with 60% | 2013
LANGUAGES
English | Hindi | Tamil | Malayalam | Arabic | Urdu
Timeline
Warehouse Supervisor
Belfast Controls Equipment Trading LLC
08.2023 - Current
Regional Manager
Pittappillil Agencies
08.2023 - 09.2025
Managing Director
Talent Master
09.2017 - 07.2023
Instrumentation Engineer
Credenza General Trading LLC
10.2015 - 01.2017
Project cum Marketing Engineer
Arabian Industries LLC
06.2014 - 07.2015
Business Associate
Smartux Solutions
01.2014 - 06.2016
Project Manager
KOSO India (Pvt.) Ltd.
01.2010 - 01.2014
B.Tech - Mechanical Engineering
NSS College of Engineering