Kishori Krishna
Dubai
Summary
Results-driven professional with over 10+ years of experience leading all facets of human resource (HR) functions and general operations management across multiple high-growth organisations. Proven track record of driving significant enhancements in HR processes and initiating various success-driven programs for cross-functional team training and development. Instrumental in managing operations through strategic planning and providing robust solutions for employees’ complex and challenging issues to enhance service efficiency. Conscientious and compassionate human resources professional with a drive to help employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures, promoting positive morale, and optimising productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
10
10
years of professional experience
Work History
Human Resources Manager, EMEA
Winnow Solutions
11.2021 - Current
- Collaborating with the Global Talent team, I provide dedicated HR support for the EMEA team, employing a customer-centric approach
- Contributing to the realization of strategic objectives, I align HR practices with business activities, fostering the growth and retention of a high-performing workforce
- Serving as a vital link between the Talent team and business units, I ensure seamless integration of HR policies with overarching organizational goals
- Acting as a crucial liaison between the Talent team and business units, ensuring seamless integration of HR policies with organizational goals
- Providing expert guidance to stakeholders on various HR matters, including performance management, compensation and employee relations
- Playing a pivotal role in supporting talent management initiatives such as objective setting, 9-box grids, and the implementation of impactful training and development programs
- Collaborated with EMEA business leaders to identify HR challenges and opportunities, devising and implementing effective strategies to address them
- Oversaw HR operations in EMEA, including payroll, benefits administration and HR information systems
- Ensured strict compliance with HR-related laws and regulations across diverse regions, encompassing UAE, Singapore, Romania, the US and the UK
- Developed and executed HR strategies, policies and L&D programs to align with business objectives while adhering to local laws and regulations.
Human Resources Manager
Love That Design &.STUDIO
07.2019 - 11.2021
- Lead overall HR generalist functions, including recruitment process, employee relations, and regulatory compliance management, as well as supervise training to create and maintain organizational efficiency
- Integrated competency matrix with the performance management process to improve development and mobility strategy
- Oversee execution of staff development program to enhance employees’ skills as per organizational requirements to mitigate the number of weak links across the company
- Ensure compliance with HR standards and ISO Quality Standards
- Escalated employee motivation by creating an Employee Value Proposition
- Attained job satisfaction and employee retention by advising a ‘Level-based compensation and benefits plan’ through job evaluation
- The transformed company from a small office space into a full-scale operation in a year through consistent and active coordination
- Presented Objective and Key Results (OKR) for the team and implemented across the organization to align the team and organizational goals
- Optimized employee performance by initiating and executing several learning and development programs
- Improved employee engagement score by 87% within the company during the last quarter.
HR Manager
SEED Group Investment LLC
08.2015 - 02.2019
- Oversaw day-to-day activities of administrators from each entity across the UAE
- Improved HR processes in organization to aid employee retention while acting as a key coordinator for all managers and employees in company to resolve overall HR relevant issues
- Consulted and supervised line managers regarding overall HR problems along with supporting new projects, recruitment, and talent management to achieve organizational goals
- Attained business and HR requirements by creating and implementing an HR strategy
- Developed and presented risk/incident management processes to the company as well as safety and security policies/procedures for employees
- Spearheaded the reduction in hiring time to an average of 30 days by utilizing various innovative recruitment and selection methods
- Formulated an entire employee handbook to deliver basic guidelines.
HR and Admin Officer
SEED Group Investment LLC
07.2014 - 08.2015
- Oversaw management repositioning and actively recruited over 14 new staff members during the first three months as HR and admin officer
- Initiated employee relations and communications programs to provide solutions for previous labor and management issues, while restoring organization's credibility and employee-centric focus
- Supervised HR budget to ensure expenses adherence to the annual budget
- Actively managed social media platforms for nurseries and kids clubs
- Altered outdated manual HR systems into a completely integrated HR information system by strategic planning
- Spearheaded reduction in administration cost by 20% by efficiently managing HQ administration
- Drove organizational development by enhancing HR processes and structures.
Education
Master of Business Administration -
Birla Institute of Technology And Science
06.2024
Human Resources Management
CIPD Level 5
10.2020
Bachelor of Technology in Electronics & Communication -
University of Calicut
06.2008
Diploma in Technology (Electronics) -
Department of Technical Education
06.2005
Skills
- Cross-Functional Collaborations and Business Partnering
- Talent Development
- Policy Building & Implementation
- Benefits and Total Reward Management
- HR Generalist Functions
- Labour law & Regulations
- Business Acumen
- Employee Relations
- Talent Acquisition & Onboarding
- Strategic Planning & Execution
- Employee Engagement
- HR policies and procedures
- Training and mentoring
- MS Office product Suite, G Suit
- Proficient in HRIS, ATS and ERP systems
Designation
Associate CIPD HR Manager - EMEA
Professional Development
- CIPD Level 5 – Chartered Institute for Professional Development (PwC’s Academy Middle East) (2020)
- Professional Diploma in Human Resources Management, University of Dubai (2016)
- HR Analytics
- Human Resources (HR) Strategy Development
- Using Metrics to drive HR Strategy
Personal Information
- Nationality: Indian
- Driving License: UAE
- Marital Status: Married
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Human Resources Manager, EMEA
Winnow Solutions
11.2021 - Current
Human Resources Manager
Love That Design &.STUDIO
07.2019 - 11.2021
HR Manager
SEED Group Investment LLC
08.2015 - 02.2019
HR and Admin Officer
SEED Group Investment LLC
07.2014 - 08.2015
Master of Business Administration -
Birla Institute of Technology And Science
Human Resources Management
CIPD Level 5
Bachelor of Technology in Electronics & Communication -
University of Calicut
Diploma in Technology (Electronics) -
Department of Technical Education
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