Six years of experience in Dubai Traffic marshal and security
Great skills in utilizing building security and lock systems and procedures
Excellent ability to detect problems and report information to appropriate personnel
Remarkable ability to understand and follow safety procedures
Strong ability to understand and follow specific instructions and procedures
Profound ability to resolve customer complaints and concerns
In-depth ability to gather data, compiling information, and prepare reports
Profound ability to communicate effectively, both orally and in writing
Experienced [Job Title] bringing [Number] years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor Traffic Marshal /Customer Support
VALTRANS TRANSPORTATION SERVICES
01.2017 - 01.2023
Performed all custodial duties and completed all work orders as directed by the supervisor
Overseeing the safe movement of vehicles on site, outside site, and in the general site area
Observed and reported all damaged areas of the building and ground to supervisory staff.
Security Officer
FOUR POINTS BY SHERATON - contracted to Hawk Security services
04.2015 - 01.2017
Escorted & directed visitors/deliveries to their respective destination
Access control and protected hotel property from loss and damage
Coordinated with other departments to serve the guests to their expectations
Maintained daily incident & patrolling reports
Controlled parking outside the lobby area and helped guests as well as ensuring safety and security in the lobby area
Implemented all emergency procedures in the event of any incident occurrence
Monitored and assessed hazardous and unsafe situations and developed measures to ensure personnel safety
Maintained all keys records issued and received to and from associates respectively
Recorded all incoming and outgoing vehicles in security logbooks.
Education
Nadia Training Institute
Skills
Good communication skills
Organizational skills
Time management
Mathematical skills
Dependable and Reliable
Inventory, Equipment maintenance, data entry and computer skills
Know how to speak good English
Organization and Time Management
Problem-Solving
Customer Service
Attention to Detail
Team Building
Friendly, Positive Attitude
Excellent Communication
Basic Math
First Aid/CPR
Social Perceptiveness
Languages
English
Luganda
Swahili
Declaration
I KIZITO LUKYAMUZI, declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Pass Port Details
A000799813, 02/03/33
Training And Qualifications
Monitored and assessed hazardous and unsafe situations and developing measures to ensure personnel safety
Ensured the safety and health plan is prepared and implemented
Monitored, reviewed CCTV and managing access card systems
Examined doors, windows, and gates to determine that they are secure
Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
Provided public assistance, including lockout services and information
Watched for and reported irregularities, such as fire hazards, leaking water, pipes, and security doors left unlocked
Performed periodic checks of emergency call boxes and street lights to ensure proper functioning and reported malfunctions as required
Prepared routine, standardized reports
Performed miscellaneous job-related duties as assigned