Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Generic
K J Suraj Singh

K J Suraj Singh

Abu Dhabi,UAE

Summary

An ambitious and self-motivated individual with 12+ years of experience in the retail industry. Extremely detail-oriented and knowledgeable of the analytics necessary to evaluate a company's performance, as well as the means to apply those analytics to drive the company forward and maximize profit. Committed to innovation in the field of business operations and endlessly curious to find new and better ways to improve a business's day-to-day functions and to meet its yearly goals.

Overview

12
12
years of professional experience

Work history

Project Sales Executive

Das International
Dubai, UAE
03.2023 - Current
  • Cash management, Utilize proven methods and support tools to achieve growth and hit sales targets by successfully converting leads into clients
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Build and promote strong, long-lasting customer relationships, understanding their needs, in order to establish value and product fit
  • Assist team members in meetings, and follow-up to help close ongoing deals
  • Identify and qualify new revenue generating sales opportunities
  • Coordinate with marketing and business development teams
  • Prepare and present client proposals/quotations to secure new business

Brand Management (Founder)

Brand Soul
Bangalore, India
05.2020 - 03.2023
  • Manage and help create new products or improve existing ones, which helps the company effectively meet consumer needs from designing to finishing the end product
  • Manage complete photoshoot and Videoshoot of the product based on website or social media requirements
  • Possessing a strong knowledge of E-commerce space including Competitive strategies, marketing strategies, product development, Consumer research, usability best practices, and industry trends
  • Develop and maintain a complete E-commerce website, based on client and product requirements including inventory, creative photoshoots, product labeling barcode (GS1), category management, integrating payment gateway and shipping
  • Define online advertising strategy and be responsible for optimizing web traffic and performance metrics like CTR, engagement, lead generation, conversion, site ranking, email marketing, and spearheading the entire digital marketing activities
  • Automation of the complete business process refers to the activity of applying technology to automate the routine manual processes which include sales, procurement, manufacturing, finance, human resources, inventory tracking, logistics, and delivery
  • Developing and mapping distribution channels and strategy understanding of client's needs, capacity, limitations and goals
  • (online and offline)

Operations Manager

Tynimo Lifestyle Pvt Ltd
Bangalore, India
05.2019 - 02.2020
  • Handling Operations for Large format stores (8 Stores)
  • Lead area managers to achieve their targets, and coach them on customer experience, sales techniques, and product knowledge to improve performance
  • Set Retail Sales targets (Year/Quarter/Month/Week/Days) for each door in the area and follow on a daily basis
  • Maintain MIS reports for management as needed
  • Training- To decide on training priorities
  • Prepare modules for training, make a training calendar, and implement them
  • Corporate sales: Researching and identifying sales opportunities, generating leads, target identification, and classification
  • Understanding the client requirements and then customizing the product/ services as per their needs
  • Maintaining relationships with all potential and existing clients
  • Ensuring proper servicing and after-sales support to clients
  • Data reporting to management
  • Visual Merchandising:
  • Define, design and implement a creative visual merchandising strategy
  • Create appealing and eye-catching visual displays that lead the customer through the entire store
  • Produce window displays, signs, interior displays, floor plans and special promotions displays
  • Act in alignment with the organization's culture, products, image and target market
  • Monitor costs and work within budget
  • Change displays to promote new product launches and reflect festive or seasonal themes
  • Merchandising:
  • Planning product ranges and preparing sales and stock plans
  • Maintaining a comprehensive library of appropriate data
  • Working closely with visual display staff and department to decide how goods should be displayed to maximize sales
  • Producing layout plans for stores forecasting profits and sales and optimising the sales volume and profitability of designated product areas
  • Planning budgets and presenting sales forecasts and figures for new ranges
  • Controlling stock levels based on forecasts for the season
  • Monitoring slow sellers and taking action to reduce prices or set promotions as necessary
  • Gathering information on customers' reactions to products
  • Analysing the previous season's sales and reporting on the current season's line
  • Maintaining stocks on a weekly basis and making an order list for all the stock as per sales and replenishment.

Asst Operations Manager

(COVO) Atlas Brands Pvt Ltd
Bangalore, India
12.2016 - 05.2019
  • Handling EBO & SIS Pan India doors (SIS 13 Cities 33 doors) Leading a team of 220 people across India both EBO and SIS
  • Driving KPIs and sales in order to achieve the target of the budget and profitability sales and controlling cost without compromising the service standards
  • Managed to generate 123% achievement on FY 18/19 over the budget target
  • Control the cost and expenses to increase profitability, active participation in EOSS with innovative ideas and got implemented after coordinating with the national head for store discounts, promotions and mark down gave us 22% hike on net revenue in SS18 EOSS for FY 18/19 Year
  • Monitoring sales team performance, analyzing sales data, periodically forecasting and reporting to national head
  • Assist the retail store managers in planning and implementing strategies to attract customer
  • Generate operational reports for management as needed
  • Assist in interviewing, recruiting, training, performance evaluation, and promotion and termination activities
  • Evaluate employee performance and identify hiring and training needs
  • Develop efficient and creative sales and marketing strategies for Pan India doors and target setting for the sales team
  • Closely worked with projects team and was involved opening store in Delhi, Mumbai
  • Bangalore and Hyderabad
  • (Delhi 3 stores, Mumbai 3 stores, Bangalore 1 store, Hyderabad 1 store)
  • Handling all legal works for airport stores with security clearance, work permits and was appointed as Chief security officer for Airport documentation., Primary assignment was to handle various clients associated with the organization
  • Driving and maximizing the sales and profitability of the store to achieve growth
  • Reviewing their sense of fashion and making necessary recommendations
  • Recommending new fashion ideas and tips that facilitates in the better appearance and upgrades the look of the clients
  • As, Maintaining & developing business relationships with suppliers and existing customers on a regular basis
  • Additional Sales responsibilities for servicing existing customer for their new goods requirements & coordinating with them on their operational needs timely Handling the cash and goods purchase order
  • Understanding the Clients requirement, brief and plan accordingly to provide the best service and solution with their allocated budget.

Founder

Insync Exports Pvt Ltd
Bangalore, India
06.2015 - 11.2016
  • As an apparel sourcing company in India, our job responsibilities are:
  • Arranging Vendors
  • Sampling of merchandise to specifications
  • Facilitate & Co-ordinate the buyer's visits
  • Controlling the raw material and factories in Tirupur Negotiating the best prices from reputed suppliers Regular production updates to the buyer
  • Quality assurance & inspection of the Goods Timely deliveries and best freight rates
  • Regular communication and co-ordination.

Fashion Consultant

Reliance Brands Limited, Steve Madden
Bangalore, India
03.2014 - 05.2015
  • Customer Service and Client Relations:
  • Maintain the highest degree of customer service every day and make decisions in the best interest of providing elevated customer experience
  • Sales:
  • Demonstrate leadership by playing an active role on the selling floor
  • Meet set business goals & objectives as defined by management
  • Operations:
  • Administer and enforce all company policies
  • Maintaining the Accounts on a daily basis
  • Provide daily qualitative and quantitative business reports to the Head Office
  • Visuals:
  • Ensure store visual merchandising standards are met and maintained on a daily basis.

Fashion Consultant

Calvin Klein, FCUK
Bangalore, India
09.2013 - 02.2014
  • Primary assignment was to handle various clients associated with the organization Driving and maximizing the sales and profitability of the store to achieve growth
  • Reviewing their sense of fashion and making necessary recommendations
  • Recommending new fashion ideas and tips that facilitates in the better appearance and upgrades the look of the clients
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.

Fashion Consultant and Acting Asst Store Manager

Puma
Surat, India
09.2011 - 05.2013
  • Managed staff logistics and day-to-day store operations for optimised financial efficiency.
  • Maintained store cleanliness with detailed checklists and periodic inspections.
  • Created visually appealing shopping experiences through outstanding visual merchandising.
  • Processed deliveries quickly to refresh sales floor selections.
  • Performed inventory checks and stocktake duties to maintain updated data.
  • Reconciled sales upon conclusion of shift, depositing cash in line with established policies.
  • Completed opening and closing procedures each day.
  • Improved customer footfall through eye-catching window merchandising.
  • Replenished sales floor and display merchandise to produce optimum sales opportunities.

Education

Bachelor's in Business Management - Sales and Finance

Kakatiya University

Secondary school -

RPTP Higher Education
India

Skills

  • IT Skills
  • Windows
  • MS Office - Excel, Word, Power Point
  • Other Internet Applications
  • SAP
  • Shopers
  • Retail Pro
  • ERP solutions
  • Barcodes generations
  • Financing tools
  • Website development
  • Social Media Marketing

Interests

Hobbies : , Listening Music, Playing Cricket, Singing, Volleyball.

Languages

English
Fluent
Hindi
Fluent
Gujarati
Fluent

Timeline

Project Sales Executive

Das International
03.2023 - Current

Brand Management (Founder)

Brand Soul
05.2020 - 03.2023

Operations Manager

Tynimo Lifestyle Pvt Ltd
05.2019 - 02.2020

Asst Operations Manager

(COVO) Atlas Brands Pvt Ltd
12.2016 - 05.2019

Founder

Insync Exports Pvt Ltd
06.2015 - 11.2016

Fashion Consultant

Reliance Brands Limited, Steve Madden
03.2014 - 05.2015

Fashion Consultant

Calvin Klein, FCUK
09.2013 - 02.2014

Fashion Consultant and Acting Asst Store Manager

Puma
09.2011 - 05.2013

Bachelor's in Business Management - Sales and Finance

Kakatiya University

Secondary school -

RPTP Higher Education
K J Suraj Singh