Aziza Amaaouja
Dubai
Summary
Dynamic person with a strong background of client satisfaction. Persuasive negotiator with excellent people skills. Emerging real estate professional eager to meet client needs through thorough knowledge of local real estate opportunities. Committed to delivering comprehensive advice, and support to clients in current market, highly proficient at establishing and strengthening long lasting relationships, with key decision makers, customers and team members. Collaborates with cross-functional teams to meet objectives. Dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
Work history
Real Estate Agent offplan
Metropolitan Premium Properties
Dubai, Dubai
09.2024 - 07.2025
- Developed robust client relationships, driving business growth and repeat transactions.
- Negotiated successful property deals, enhancing profitability through strong client connections.
- Established network of industry contacts, facilitating mutual referrals and collaborations.
- Delivered exceptional customer service, resulting in high rates of satisfaction and loyalty.
- Conducted viewings and site visits for current and upcoming projects to increase engagement.
- Promoted properties through diverse advertising channels, boosting market visibility.
- Managed customer complaints effectively, leading to enhanced loyalty outcomes.
- Performed market analysis and networking to prepare clients for off-plan sales.
Real Estate Agent
Real Estate brokerage
Dubai
12.2022 - 08.2024
- Represented sellers in complex negotiations, resulting in finalised sales.
- Managed rental properties to ensure optimal occupancy rates.
- Advertised properties through networking and various platforms to maximise exposure.
- Assisted clients with corporate relocation services, facilitating smooth transitions.
- Responded to inquiries from potential and existing customers via phone and email.
- Developed incentives and strategies for estate agents, builders, and buyers to enhance collaboration.
- Coordinated property viewings for prospective buyers, showcasing houses and plots effectively.
- Counselled new buyers to identify opportunities and facilitate successful transactions.
Buying Administrator - procurement
De Lijn - semi government
Mechelen
01.2022 - 10.2022
- Fostered positive relationships with stakeholders, ensuring effective communication on updates.
- Established internal collaborations to identify improvement areas based on stakeholder needs.
- Encouraged open communication within team and with customers to promote a positive atmosphere.
- Negotiated contracts, securing better prices and terms with suppliers for cost savings.
- Ensured compliance with company policies during procurement processes.
- Sourced new suppliers, resulting in more competitive pricing options.
HR and Administrative Officer
Imec
Leuven
01.2019 - 01.2020
- Orchestrated onboarding and offboarding processes for new employees, enhancing integration.
- Managed recruitment strategies, consistently meeting budgetary constraints and hiring objectives.
- Analysed and refined compensation policies, establishing competitive benefits compliant with legislation.
- Developed comprehensive fleet management policies for cars and bikes within the organisation.
- Oversaw renewal and expiration of hundreds of contracts, ensuring timely updates.
- Established personnel procedures aligned with organisational goals for improved performance.
- Facilitated payroll data preparation regarding employee absences and bonuses.
- Linked workforce requirements with employer expectations to enhance operational efficiency.
Business Administrator - HR
Headquarter Driving Center Sanderus
Mechelen , Belgium
01.2012 - 01.2018
- Coordinated travel arrangements for staff and executives, ensuring seamless communication.
- Administered HR functions including payroll, leave management, and employee onboarding/offboarding.
- Organised corporate events for over 200 attendees, managing budget and logistics.
- Conducted internal audits to ensure compliance with regulations.
- Provided senior-level support for employee relations and talent management processes.
- Evaluated expense reports to identify opportunities for cost reduction.
- Implemented diversity initiatives to enhance employee engagement and retention.
- Handled confidential employee information with discretion and professionalism.
HR Support and Reception
OVAM - Flemish Government
01.2010 - 08.2012
- Assisting HR and Legal Department with day tot day tasks
- Coordinated maintenance services to achieve fully-functional office space.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Booking travel flights, accommodation and itineraries for business trips
- Managed office supply inventory, performing stock take duties and ordering additional supplies to meet staff needs.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Received and screened high-volume internal and external communications, including calls, email and mail.
- Registered visitors, guests and contractors upon arrival, providing relevant building access passes.
- Organized client events and conferences.
- Managed logistical administration to support Logistics team.
Education
Certificate - Business Management
Syntra
Sint Niklaas06.2018
Diploma - Business Management
Busleyden Atheneum
Mechelen06.2012
High School Diploma - Commerce & Business Management
Coloma
Mechelen06.2009
Some College (No Degree) - Modern Science
Busleyden Atheneum Pitzemburg
Mechelen06.2006
Skills
- Team player, but can also work independently
- Problem solving strength
- Good communicator
- Critical thinking
- Result driven
- Honest, empathic and ethical
- Highly professional
- Licensed Estate Agent
Languages
Dutch
Native language
English
Master or proficient
C2
French
Elementary
A2
Timeline
Real Estate Agent offplan
Metropolitan Premium Properties
09.2024 - 07.2025
Real Estate Agent
Real Estate brokerage
12.2022 - 08.2024
Buying Administrator - procurement
De Lijn - semi government
01.2022 - 10.2022
HR and Administrative Officer
Imec
01.2019 - 01.2020
Business Administrator - HR
Headquarter Driving Center Sanderus
01.2012 - 01.2018
HR Support and Reception
OVAM - Flemish Government
01.2010 - 08.2012
Certificate - Business Management
Syntra
Diploma - Business Management
Busleyden Atheneum
High School Diploma - Commerce & Business Management
Coloma
Some College (No Degree) - Modern Science
Busleyden Atheneum Pitzemburg
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