K.Manoj Prabakar
Pundaluoya
Summary
I'm a skilled bartender and Mixologist with over 7 years' experience in serving customers in exclusive restaurants. I am an outgoing and enthusiastic person who enjoys working in the food and drink sector. I feel that I have excellent communication skills and have and enjoy working with different people each day. I pride myself on providing the best customer service that I can. I have a very patient manner and feel that I am able to listen as well as I can communicate. I am a self-motivated individual who is keen to learn. I like being a host and would like to continue my career in this environment for many years. I am very organized in my work, thorough and I like to be presentable at all times.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work history
Assistant Bar Manager
Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa
Ras Al Khaimah
04.2023 - Current
- Led team to deliver outstanding hospitality operations.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Oversaw line cleaning and cellar management.
- Identified and addressed underperformance and non-compliance.
- Planned staffing levels based on evolving service demands.
- Monitored bar expenses and operations to minimise costs.
- Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
- Protected brand image by delivering exceptional bar presentation and maintenance.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Optimised customer experience by implementing exemplary service standards.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Offered discounts and promotions to encourage purchases.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
- Planned staff rotas to meet customer demand whilst remaining under budget.
- Created team building initiatives to encourage upselling and meet revenue targets.
- Reconciled cash and credit card transactions to maintain accurate records.
- Prepared rotas to achieve stable coverage while minimising payroll costs.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Sourced products locally for improved cost-efficiency and sustainability.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
- Built loyal customer base by creating welcoming environment with top quality service.
- Led by example in providing customers with attentive, professional restaurant service.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
Mixologist
Marriott Executive Apartments Dubai Al Jadaff
Dubai
04.2022 - 04.2023
- Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
- Maintained detailed bar inventory, working within company's budgetary guidelines for continued profit growth.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Created visually appealing drink displays, enticing customers to try cocktail offerings to grow profits.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Prepared for closing by cleaning bar area and announcing last orders.
Bartender
Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa
Ras Al Khaimah
05.2021 - 06.2022
- Bartender pool and beach bar (shasha bar)
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
Bartender
Mondrian Hotel
Doha
02.2020 - 04.2021
- Bartender- 1 year
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Prepared for closing by cleaning bar area and announcing last orders.
Bartender
Intercontinental Doha Residance & Spa
Doha
01.2018 - 02.2020
- Bartender- 2 years
- Refused drinks service to guests without appropriate proof of age.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Detected drug or excessive alcohol abuse and took appropriate action for customer safety.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Prepared for closing by cleaning bar area and announcing last orders.
Trainee Bartender
Intercontinental Doha Residance & Spa
Doha
02.2017 - 01.2018
- Monitored and updated stock levels and inventory databases.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Maintained bar stocks, replenishing daily as necessary.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
Junior Assistant Tea Factory Officer
Kotmale Enterprises (Pvt.) Ltd.
- Kumbaloluwa Tea Factory, Pundaluoya
01.2016 - 11.2017
- Introduced improved picking and packing methods, successfully reducing dispatch turnaround times.
- Carefully loaded items for shipping, stacking securely to minimise product damage.
- Controlled factory equipment to exceed daily production targets.
- Sorted, classified and packed products by size and weight, verifying conformance to quality standards.
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
- Maintained high levels of organisation and cleanliness for clear and safe working environment.
- Replenished supplies to prevent downtime in production.
- Cleaned equipment, identifying potential repair and maintenance needs.
- Maintained fast pace and attention to detail to meet productivity targets.
Education
Computer hardware and technician -
VACATIONAL TRAINING CENTAR NUWERELIYA
01.2014 - 09.2014
Certificate of Training by Sri Lanka Bureau of F - Kegelle
Sri Lanka Bureau of Foreign
SRI LANKA 02.2015 - 03.2015
Well English speaking sklis -
Rolla Academy
03.2013 - 12.2013
Followed G.C.E O/L Examination -
Pundaluoya Tamil Maha Vidyalam
srilanka 12.2012 - 12.2012
Followed G.C.E A/L Examination -
Pundaluoya Tamil Maha Vidyalam
06.2014 - 06.2014
Skills
- Computer Skills
- Computer Maintenance
- MS Office
- Virus and Malware Removal
- High Levels of Integrity
- IT Skills
- Conflict Resolution
- Problem Solving
- Analytical Mind
- Negotiating Skills
- Proven work experience as a Head bartender & Waiter
- Accuracy and Attention to Detail
- Data Entry and Word Processing Skills
- Ability to Perform Filing and Record Keeping Tasks
- Active listening and effective communication skills
- Hands-on experience with cash register and ordering information system
- Aptitude for Numbers
- Hands-On Experience with Spreadsheets and Financial Reports
Custom
N5968511
Timeline
Assistant Bar Manager
Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa
04.2023 - Current
Mixologist
Marriott Executive Apartments Dubai Al Jadaff
04.2022 - 04.2023
Bartender
Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa
05.2021 - 06.2022
Bartender
Mondrian Hotel
02.2020 - 04.2021
Bartender
Intercontinental Doha Residance & Spa
01.2018 - 02.2020
Trainee Bartender
Intercontinental Doha Residance & Spa
02.2017 - 01.2018
Junior Assistant Tea Factory Officer
Kotmale Enterprises (Pvt.) Ltd.
01.2016 - 11.2017
Certificate of Training by Sri Lanka Bureau of F - Kegelle
Sri Lanka Bureau of Foreign
02.2015 - 03.2015
Followed G.C.E A/L Examination -
Pundaluoya Tamil Maha Vidyalam
06.2014 - 06.2014
Computer hardware and technician -
VACATIONAL TRAINING CENTAR NUWERELIYA
01.2014 - 09.2014
Well English speaking sklis -
Rolla Academy
03.2013 - 12.2013
Followed G.C.E O/L Examination -
Pundaluoya Tamil Maha Vidyalam
12.2012 - 12.2012
Similar Profiles
Tulin OzkanTulin Ozkan
Director of Sales at InterContinental Ras Al Khaimah Mina Al Arab Resort & SpaDirector of Sales at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Monsef BelmoudenMonsef Belmouden
Resort Director of Food & Beverage at InterContinental Ras Al Khaimah Mina Al ArabResort Director of Food & Beverage at InterContinental Ras Al Khaimah Mina Al Arab
Karma SherpaKarma Sherpa
Senior security supervisor at Intercontinental Ras Al Khaimah Resort and Spa, RaSenior security supervisor at Intercontinental Ras Al Khaimah Resort and Spa, Ra
Niwantha PrabhathNiwantha Prabhath
Painter at Lahiru Painting (PVT) Ltd.Painter at Lahiru Painting (PVT) Ltd.
Rhett UdsenRhett Udsen
Assistant Bar Manager at Earls Kitchen + BarAssistant Bar Manager at Earls Kitchen + Bar