Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
Hi, I’m

Kohilarani Vasudevan

Kohilarani Vasudevan

Summary

Hardworking and passionate job seeker with strong organizational skills to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Personable professional bringing successful 10 year career in financial roles within large and fast-paced corporations. Detail-oriented team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

20
years of professional experience
1
Certification

Work History

Arabia Insurance Company

Insurance Specialist Cum Administrator
06.2022 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built diverse and consistent sales portfolio.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support, guidance and effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Developed and implemented marketing strategies to boost sales and increase customer base.
  • Created detailed reports for management to track performance and sales.
  • Maintained high standards of customer service by building relationships with clients.
  • Maintained confidentiality of customer finances, records, and health statuses.
  • Resolved discrepancies in insurance payments. Followed up on denials, late payments, extensions and other special circumstances.
  • Utilized onTrack Software to document and track customer account details.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Cross-sold insurance products to existing clients to reach sales targets.

Alliance Insurance Company

Business Development Officer
04.2015 - 09.2021

Job overview

  • Recruited and trained new employees on customer service, money handling and organizing strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Generated new business with marketing initiatives and strategic plans.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Kept meticulous client notes and updated account information in company databases.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions. Recorded accurate and efficient records in customer database.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Oman Insurance Company

Financial Consultant Cum Trainer
04.2012 - 03.2015

Job overview

  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Elevate client relations by establishing credibility, discerning needs, and providing appropriate coverage recommendations.
  • Explained features, advantages, and disadvantages of various policies to promote the sale of life and health insurance plans.
  • Interviewed prospective clients to obtain data about their financial resources and needs and the physical condition of the person or property to be insured and to discuss any existing coverage.
  • Developed clientele by networking to find new customers and generating lists of prospective clients.
  • Call on policyholders to deliver and explain policies, analyze insurance programs, and suggest additions or changes.
  • Calculate premiums and establish payment methods. Sold life, health, long-term care, disability, and investment plans
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Sunley Fashions Far East Pvt. Ltd.

Administrative Secretary
11.2003 - 06.2006

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Created and updated records and files to maintain document compliance. Provided clerical support to company employees by copying, faxing, and filing documents.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Conducted research to assist with routine tasks and special projects. Offered technical support and troubleshot issues to enhance office productivity.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Identified communication channels to set roadmap to distribute information. Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
  • Managed filing system, entered data and completed other clerical tasks. Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Volunteered to help with special projects of varying degrees of complexity. Established administrative work procedures to track staff's daily tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Performed research to collect and record industry data.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

Texas McCombs School of Business
Texas

Post Graduate Programme from Data Science And Business Analytics
07.2022

University Overview

LOMA
Canada

ALMI from Insurance And Risk Management
08.2020

University Overview

ICFAI
Hyderabad

MCA from Computer Applications
11.2011

University Overview

Bharathiar University
Coimbatore, India

Bachelor of Science from Computer Science
04.2003

University Overview

Skills

  • Quick Learner & Adaptability
  • Administrator Leadership & Support
  • Good in Communication and Convincing
  • Finance Product Development
  • Process Strategist
  • Insurance Negotiation, Calculation, Collections & Recommendation
  • Database Management
  • Training & Counseling
  • Talent Acquisition Specialist

Certification

  • Certificate, Customer Experience Essentials - LOMA, Canada
  • .NET Programming - SRM Infotech, Chennai (Dec'2007 - Feb'2008)

Additional Information

Additional Information

Date of Birth : 02nd July 1981.

Marital Status : Married.

Visa Status : Spouse Sponsorship

Present Address : 616, Mohd. Sedki Bldg., Al Nahda 1, Dubai, UAE.

Driving License : 1912534 - Valid till 30/05/2028

References : Provided upon request

Languages

English
Upper intermediate (B2)

Timeline

Insurance Specialist Cum Administrator
Arabia Insurance Company
06.2022 - Current
Business Development Officer
Alliance Insurance Company
04.2015 - 09.2021
Financial Consultant Cum Trainer
Oman Insurance Company
04.2012 - 03.2015
Administrative Secretary
Sunley Fashions Far East Pvt. Ltd.
11.2003 - 06.2006
Texas McCombs School of Business
Post Graduate Programme from Data Science And Business Analytics
LOMA
ALMI from Insurance And Risk Management
ICFAI
MCA from Computer Applications
Bharathiar University
Bachelor of Science from Computer Science
  • Certificate, Customer Experience Essentials - LOMA, Canada
  • .NET Programming - SRM Infotech, Chennai (Dec'2007 - Feb'2008)
Kohilarani Vasudevan