Kolikineni Sushma
Dubai
Summary
Telecom QA Professional with 6 years of experience in Quality Assurance and Quality Management in the Telecom BSS/OSS domain. Proven track record of implementing IT consulting solutions to optimize efficiency and drive growth. Skilled in resolving quality issues, integrating telecom systems, and exceeding client expectations.
Overview
6
6
years of professional experience
Work History
Senior Software Analyst
ETISALAT BY E&
Dubai, United Arab Emirates
11.2024 - Current
- Senior Software Analyst expertise in Business User Acceptance Testing (UAT), crafting high-level test cases and insightful reports.
- Proficient in Defect Management, leveraging Rational Quality Manager (RQM) for optimal results.
- Agile methodology enthusiast, actively engaging in Agile project workflows for enhanced efficiency.
- Versed in critical business processes including Customer and Account creation, SIM management, Migration, and Fleet order Flow.
- Executed Smoke, Functional, Regression, and Integration testing to ensure seamless software changes.
- Collaborated with Product Development teams to align business process mapping with test plan development.
- Consistently delivered projects with punctuality and high
quality standards. - Well-versed in Jenkins for continuous integration and delivery.
- Knowledgeable in RTF, COMS, CRMGW, and TIBCO systems.
Quality Assurance Professional
Atos
Chennai, India
11.2019 - Current
- Client: DU Telecom.
- Excellent Functional knowledge of Telecom BSS/OSS applications like Siebel (CRM), Net cracker, BSCS (Billing System), OMP (Order processing system), DSP (Dealer Sales Portal), EAI(middleware) and many more.
- Performed E2E functional testing on various B2B, B2C, Ecommerce web applications.
- Proficient in Placing fixed line orders from initiation channel DSP, Siebel, HPIUM and provisioning (Voice, Broadband and TV) same in Net cracker which includes CPE Creation/Circuit Creation and activating services at Network level.
- Prepared and executed automation Test Scripts and Test suites with selenium using java and TestNG framework.
- Writing SQL queries to check proper data population in application table for data verification to perform Backend testing against Toad for Oracle v12.
- Tested web services using XML/JSON data with postman and SoapUI tool.
- Expert in identifying issues and raising same to concerned application Domain.
- Good exposure in Software Testing Life Cycle (STLC) and Defect Life cycle using tools like HP Quality Center/ALM, JIRA.
- Provided regular updates to CRDM's and Business stakeholders on quality metrics by communicating.
- In-depth expertise in Ericsson's System components
including AIR, SDP, OCC, CCN, and CIS.
Testbed-Engineer
Atos
Dubai, UAE
08.2024 - 10.2024
- Supported as a Testbed engineer,Where I worked in projects involving live testing of mobile/Fixed line networking provisioning.
- Worked in MOI Onboarding project for DU.
Education
B.Tech - Computer Science and Engineering
Hyderabad Institute of technology and management
05.2019
HSC - undefined
Narayana Junior college
06.2015
SSC - undefined
Triveni Talent School
06.2013
Skills
- Domain: Telecom BSS and OSS
- Tools: Jira, HP ALM, Toad, Putty
- API Tools: Postman, SoapUI
- Databases: Oracle SQL, MySQL
- Automation Framework: Selenium, Java, TestNG
Timeline
Senior Software Analyst
ETISALAT BY E&
11.2024 - Current
Testbed-Engineer
Atos
08.2024 - 10.2024
Quality Assurance Professional
Atos
11.2019 - Current
HSC - undefined
Narayana Junior college
SSC - undefined
Triveni Talent School
B.Tech - Computer Science and Engineering
Hyderabad Institute of technology and management