Summary
Overview
Work History
Education
Skills
Timeline
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Kolikineni Sushma

Dubai

Summary

Telecom QA Professional with 6 years of experience in Quality Assurance and Quality Management in the Telecom BSS/OSS domain. Proven track record of implementing IT consulting solutions to optimize efficiency and drive growth. Skilled in resolving quality issues, integrating telecom systems, and exceeding client expectations.

Overview

6
6
years of professional experience

Work History

Senior Software Analyst

ETISALAT BY E&
11.2024 - Current
  • Senior Software Analyst expertise in Business User Acceptance Testing (UAT), crafting high-level test cases and insightful reports.
  • Proficient in Defect Management, leveraging Rational Quality Manager (RQM) for optimal results.
  • Agile methodology enthusiast, actively engaging in Agile project workflows for enhanced efficiency.
  • Versed in critical business processes including Customer and Account creation, SIM management, Migration, and Fleet order Flow.
  • Executed Smoke, Functional, Regression, and Integration testing to ensure seamless software changes.
  • Collaborated with Product Development teams to align business process mapping with test plan development.
  • Consistently delivered projects with punctuality and high
    quality standards.
  • Well-versed in Jenkins for continuous integration and delivery.
  • Knowledgeable in RTF, COMS, CRMGW, and TIBCO systems.

Quality Assurance Professional

Atos
11.2019 - Current
  • Client: DU Telecom.
  • Excellent Functional knowledge of Telecom BSS/OSS applications like Siebel (CRM), Net cracker, BSCS (Billing System), OMP (Order processing system), DSP (Dealer Sales Portal), EAI(middleware) and many more.
  • Performed E2E functional testing on various B2B, B2C, Ecommerce web applications.
  • Proficient in Placing fixed line orders from initiation channel DSP, Siebel, HPIUM and provisioning (Voice, Broadband and TV) same in Net cracker which includes CPE Creation/Circuit Creation and activating services at Network level.
  • Prepared and executed automation Test Scripts and Test suites with selenium using java and TestNG framework.
  • Writing SQL queries to check proper data population in application table for data verification to perform Backend testing against Toad for Oracle v12.
  • Tested web services using XML/JSON data with postman and SoapUI tool.
  • Expert in identifying issues and raising same to concerned application Domain.
  • Good exposure in Software Testing Life Cycle (STLC) and Defect Life cycle using tools like HP Quality Center/ALM, JIRA.
  • Provided regular updates to CRDM's and Business stakeholders on quality metrics by communicating.
  • In-depth expertise in Ericsson's System components
    including AIR, SDP, OCC, CCN, and CIS.

Testbed-Engineer

Atos
08.2024 - 10.2024
  • Supported as a Testbed engineer,Where I worked in projects involving live testing of mobile/Fixed line networking provisioning.
  • Worked in MOI Onboarding project for DU.

Education

B.Tech - Computer Science and Engineering

Hyderabad Institute of technology and management
05.2019

HSC - undefined

Narayana Junior college
06.2015

SSC - undefined

Triveni Talent School
06.2013

Skills

  • Domain: Telecom BSS and OSS
  • Tools: Jira, HP ALM, Toad, Putty
  • API Tools: Postman, SoapUI
  • Databases: Oracle SQL, MySQL
  • Automation Framework: Selenium, Java, TestNG

Timeline

Senior Software Analyst

ETISALAT BY E&
11.2024 - Current

Testbed-Engineer

Atos
08.2024 - 10.2024

Quality Assurance Professional

Atos
11.2019 - Current

HSC - undefined

Narayana Junior college

SSC - undefined

Triveni Talent School

B.Tech - Computer Science and Engineering

Hyderabad Institute of technology and management

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Kolikineni Sushma