KOWMARAN KUMUTHAN

Emirates Valuable delivers end-to-end protection precious shipments where safety is paramount - such as fine art, jewellery, bank notes or gold bullion.

• Negotiated and arranged transport of valuable goods with shipping or freight companies.
• Prepared TIB Return documentation according to customs requirement.
• Generated import/export custom bill of entry/exit
• Operated valuable cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
• Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
• Liaised with customers provide status updates and explain cargo shipment delays.
• Resolved any customer inquiries or complaints to restore satisfaction.
• Utilized computer systems to manage cargo shipments and accurately track goods.
• Implemented and maintained security protocols to safeguard cargo shipments.
• Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
• Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
• Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
• Examined cargo and freight shipments to check goods' condition.
• Built working relationships with clients to foster loyalty and encourage repeat business.
• Observed and tracked consignments to verify timely deliveries and accurate invoicing.
• Advised clients on transportation and payment methods.
• Entered shipping information into computer system and estimated freight and postal rates.
• Originated and implemented operational processes and procedures, amplifying productivity.

Damro is a Sri lankans’ company which regarded as the largest furniture manufacturer in South Asia and it is also regarded as one of the world's largest furniture manufacturers.

• Managed branch sales, customer service, finances and record keeping.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Built relationships with customers and community to establish long-term business growth.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Organized promotional events and interacted with community to increase sales volume.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Increased branch revenue by 10.5% in an through sales promotion held on
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.