Nikhil Alby
Dubai
Summary
Experienced Sales Executive with 3 years of experience in sales and customer service. Excelled in boosting sales revenue through strategic customer engagement and efficient sales processes. Effective communicator with exceptional time management skills and a proven track record of success in achieving sales goals.
Overview
8
8
years of professional experience
Work History
Electrical & Instrument Technician
DryDocks World
Dubai
07.2024 - Current
- Increased production efficiency with diligent troubleshooting and repair of instrument malfunctions.
- Interpreted equipment manuals and schematics to determine corrective actions for repairs, calibrations, and installations.
- Provided technical support to team members during complex troubleshooting efforts, sharing expertise when necessary to resolve issues quickly and efficiently.
- Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
Sales Executive
Kaitharan Glass House
North Paravur, Kerala
12.2019 - 12.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Sales Executive
Bhima Jewels
Edappally,Cochin
07.2016 - 06.2017
- Responsible for jewelry product sales, responding to guest needs, providing an exceptional level of customer service to valuable customers
- Created positive atmosphere in the store through mutual respect and diversity
- Succeeded in creating an inviting ambiance for all the costumers to enjoy their overall shopping experience
- Maintained company brand standards of the neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers
Education
Instrumentation - Instrument Mechanic
Social Welfare Technical School Association
Aluva08.2014
Skills
- Sales Experience
- Customer Service
- Negotiation Skills
- Product Knowledge
- Relationship Management
Timeline
Electrical & Instrument Technician
DryDocks World
07.2024 - Current
Sales Executive
Kaitharan Glass House
12.2019 - 12.2021
Sales Executive
Bhima Jewels
07.2016 - 06.2017
Instrumentation - Instrument Mechanic
Social Welfare Technical School Association