Krishna Kumar
Banquets Assistant Manager
Dubai
Summary
Accomplished banquet manager with extensive and progressive experience of over twelve years in positions of progressively greater responsibility in Banquet services. Strengths includes, managing daily operation, inventory control and budgetary compliance. Excels in performance through team and individual effort.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Banquets Assistant Manager
Hyatt Regency Dubai
Dubai
04.2022 - Current
- Supervises Banquets and all related areas in the absence of the Banquet Manager .
- Supervises staffing levels to ensure that guest service.
- Handles associate questions and concerns and Supervises daily shift operations .
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Supervises on-going training initiatives and uses all available on the job training tools for associates.
- Ensures compliance with all banquet policies, standards and procedures.
- Performs all duties of banquet associates and related departments as necessary
Banquet Team Leader
Hyatt Regency Dubai & Galleria
Dubai
02.2017 - 03.2022
- Preparing and ensuring all set up are set for the forthcoming events.
- Provide quick and attentive assistance to any incident in place.
- Attending daily briefing
- Handling outside catering
- Handling Complaints
Stewarding Supervisor
Hyatt Regency Dubai & Galleria
Dubai
08.2015 - 02.2017
- Supervise the Kitchen Stewards ensuring high standards
- Support the Back of House Team in training and development
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
- Assist in the location, movement and storage of operational equipment.
- Assist in the stock take of equipment and other items as required.
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
Bartender
Hyatt Regency Dubai & Galleria
Dubai
03.2012 - 08.2015
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Waiter
Hyatt Regency Dubai & Galleria
Dubai
03.2010 - 03.2012
- Reporting to Team Leader
- Preparing set-up for the day
- Serving Guest
Education
Hotel Management - Hotel Management
Laxmi Memorial College of Hotel Management
Mangalore , India 06.2008 - 12.2009
Bachelor of Arts - Economics
Kannur University
Kerala,India 04.2001 -
Higher Secondary - Biological And Physical Sciences
Higher Secondary School ,Chattamchal
Kerala, India 06.2003 - 03.2005
Skills
Customer Service
Accomplishments
- Hyatt Employee of the month award
- Appreciated from Hyatt Regency Dubai
Affiliations
- Hyatt on skills
- HACCP
- Vocational trainee
- First-Aid
- Fire Fighting
Additional Information
- Playing Football
- Reading Books
Timeline
Banquets Assistant Manager
Hyatt Regency Dubai
04.2022 - Current
Banquet Team Leader
Hyatt Regency Dubai & Galleria
02.2017 - 03.2022
Stewarding Supervisor
Hyatt Regency Dubai & Galleria
08.2015 - 02.2017
Bartender
Hyatt Regency Dubai & Galleria
03.2012 - 08.2015
Waiter
Hyatt Regency Dubai & Galleria
03.2010 - 03.2012
Hotel Management - Hotel Management
Laxmi Memorial College of Hotel Management
06.2008 - 12.2009
Higher Secondary - Biological And Physical Sciences
Higher Secondary School ,Chattamchal
06.2003 - 03.2005
Bachelor of Arts - Economics
Kannur University
04.2001 -
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