KRISHNA RAI
Sharjah,UAE
Summary
Adaptable and driven individual seeking role for the provided job. Possesses strong communication l, leadership and customer service skills, with knack for problem-solving in fast-paced environments. Aims to enhance customer satisfaction and contribute to overall success of team.
Enthusiastic retail professional with almost 8 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success.
Overview
8
8
years of professional experience
Work history
Counter assistant
Spinneys dubai LLC
Sharjah, UAE
2026.02 - Current
- Assisted colleagues during busy periods to maintain smooth operation of outlet.
- Served customers quickly during peak hours to minimise waiting time.
- Managed stock levels to optimise availability of products.
- Reheated pre-prepared food following standard instructions.
- Prepared basic food items and ingredients for more complex dishes.
- Cooked food using grills, griddles and deep-fat fryers.
local Store marketing Host
Reza food company (McDonalds)
Jeddah, Saudi Arab
2023.07 - 2025.07
- Created a welcoming environment with friendly interactions and prompt service.
- Collaborated with bar staff for efficient drink orders and delivery.
- Adapted quickly to changing work schedules, maintaining productivity during peak hours.
- Worked closely with the management team, contributing to business improvements.
- Followed hygiene and safety regulations to uphold high standards of health protection.
- Managed conflict resolution to maintain a positive atmosphere.
Marketing officer
Sumnima savings
Lalitpur , Nepal
2017.11 - 2023.02
- Coordinated promotional events, resulting in deeper customer engagement.
- Championed customer relationship management initiatives resulting in enhanced loyalty and retention.
- Fostered strong relationships with key stakeholders for improved collaboration.
Education
Diploma of Higher Education - Business Accountancy
Living stone collage
Lalitpur2016-06
Skills
- Patience under pressure
- Proficient in english language
- Customer queries answering
- Up-Selling products
- Customer Service
- Cash handling
- Customer relations
- High volume transactions
- Leadership in teams
Languages
English
Advanced
C1
Arabic
Intermediate
B1
Hindi
Proficient
C2
Train as a barista
General knowledge of barista and related beverage.
Additional Information
Nationality : Nepali
Passport: 12612154
Timeline
Counter assistant
Spinneys dubai LLC
2026.02 - Current
local Store marketing Host
Reza food company (McDonalds)
2023.07 - 2025.07
Marketing officer
Sumnima savings
2017.11 - 2023.02
Diploma of Higher Education - Business Accountancy
Living stone collage