Dynamic Customer Service Specialist & Receptionist | Eager to Bring Exceptional Multitasking, Organizational Skills & Flexibility to Your Team
Hi, I’m
Kristal Magnaye
Dubai
Summary
Overview
5
years of professional experience
Work History
Revier Hotel
Customer Service Admin and Hostess
2023.03 - Current (3 education.years_Label & 5 education.months_Label)
Job overview
- Warmly greeted & seated guests.
- Suggested menu items effectively.
- Gathered valuable guest feedback.
- Managed daily order procurement.
- Handled calls & guest inquiries.
- Created staff rosters & payroll.
- Prepared contracts for events.
- Inventory of the products on a daily operation.
Revier Hotel
Receptionist/Telephone Operator Cum Reservation
2021.07 - 2023.02 (1 education.year_Label & 7 education.months_Label)
Job overview
- Make sure the smooth opeartion of the guest's checkin/out.
- Managed inbound/outbound.
- Prepared daily reports & walkthroughs.
- Resolved guest complaints effectively.
- Provided accurate hotel informations.
Kemos Technical Services
Residential Receptionist
2019.08 - 2021.06 (1 education.year_Label & 10 education.months_Label)
Job overview
- Polite resident greeting.
- Managed secure badge system.
- Professional call screening.
- Resolved complaints effectively.
Education
REVIER HOTEL F&B Hostess & Administrator
University Overview
REVIER HOTEL Telephone Operator
University Overview
APEX EAGLES INSTITUTE Higher National Certificate
University Overview
KRISTAL MAGNA YEF&B HOSTESS & ADMINISTRATOR
University Overview
APEX Eagles InstituteWorld Trade Center
Bachelor of Science from Certified Nursing Assistant
07.2023
University Overview
Completed Higher National Certificate Assistant (CNA) vocational course
01.2023
University Overview
Skills
- MULTI TASKING
- ORGANIZING
- FLEXIBLE
- EASY TO LEARN
- HARDWORKING
- GOOD COMMUNICATION SKILLS(WRITTEN/VERBAL)
- CAN WORK INDEPENDENTLY OR AS ATEAM
Timeline
Customer Service Admin and Hostess
Revier Hotel
2023.03 - Current (3 education.years_Label & 5 education.months_Label)
Receptionist/Telephone Operator Cum Reservation
Revier Hotel
2021.07 - 2023.02 (1 education.year_Label & 7 education.months_Label)
Residential Receptionist
Kemos Technical Services
2019.08 - 2021.06 (1 education.year_Label & 10 education.months_Label)
REVIER HOTEL F&B Hostess & Administrator
REVIER HOTEL Telephone Operator
APEX EAGLES INSTITUTE Higher National Certificate
KRISTAL MAGNA YEF&B HOSTESS & ADMINISTRATOR
APEX Eagles Institute
Bachelor of Science from Certified Nursing Assistant
Completed Higher National Certificate Assistant (CNA) vocational course