KRISTEL ANNE CECOGO
Abu Dhabi
Summary
Customer-focused professional with a background in service, beauty promotion, and merchandising. Brings organised display setup, inventory control, product promotion, and clear communication to support a positive shopping experience and store operations.
Overview
3
3
Languages
23
23
years of professional experience
Work History
MERCHANDISER
ARABIAN OASIS COMPANY CO.LLC
ABU DHABI
04.2024 - Current
- Displayed products appealingly and organised to maximise sales impact. Analysed sales data, collaborated with suppliers and store managers, and implemented merchandising strategies while monitoring inventory levels. Set up displays, arranged product promotions, and maintained store aesthetics to enhance customer shopping experience.
- Answered customers' questions about products, prices and availability to enhance customer satisfaction.
- Developed strong relationships with vendors to ensure timely delivery of merchandise.
- Selected merchandise based on price, quality and demand.
NIVEA AMBASSADRESS
ALSEER/BIERSDORF
ABU DHABI
07.2020 - 03.2024
- Promoted and demonstrated Nivea skincare products, enhancing customer engagement and brand loyalty. Proven ability to interact with customers, give product information, and increase brand loyalty. Organised promotional events and provided personalised skincare consultations to boost customer satisfaction and achieve sales targets. Leveraged strong interpersonal skills and in-depth knowledge of Nivea's product line to educate customers and reinforce brand values.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
NIVEA AMBASSADRESS
ABU DHABI
05.2010 - 06.2020
PROMOTER/NIVEA BEAUTE
ABU DHABI
03.2009 - 05.2010
- Experienced Nivea Makeup Promoter with a strong ability to showcase and demonstrate cosmetic products to customers. Skilled at providing makeup consultations, increasing product awareness, and meeting sales targets. Strong ability to interact with customers, provide personalised beauty advice, and create a pleasant brand experience. Proficient in organising promotional events and having a deep understanding of Nivea's makeup collection.
Guest Service Associate
Ninoy Aquino International Airport
Pasay Metro Manila, Philippines
12.2008 - 12.2009
- Assisted in managing guest service operations during peak times to maintain high-quality standards.
- Maintained a well-groomed, professional appearance, meeting hotel brand values and consistently delivering positive first impressions.
- Managed inventory of front desk supplies and guest amenities, placing orders before stock depletion.
OFFICE GIRL/OFFICE ASSISTANT
DEPARTMENT OF EDUCATION FOR WORKING STUDENT PROGRAM
MANILA
04.2007 - 06.2007
- Managed office duties, ensuring cleanliness, handling enquiries, supervising office supplies, preparing drinks and meals, maintaining a filing system, purchasing supplies, preparing mail, and assisting with inventory to support daily operations.
- Supported staff with clerical tasks for well-maintained office administration.
- Handled photocopying documents, updating files and faxing communications for staff.
- Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
SERVICE CREW
JOLLIBEE CORPORATION (CAINTA RIZAL BRANCH)
PASIG CITY
06.2005 - 11.2005
- Assisted customers by answering questions, addressing needs, and suggesting products, while preparing food and beverages and orders for delivery. Coordinated birthday parties by decorating the party hall, preparing games and gifts, and arranging tools. Applied FIFO system, washed dishes, ensured accurate cash out, received and recorded supplies, conducted inventory, and assisted at fry station.
- Helped kitchen staff prepare food during busy service periods, including preparing ingredients and plating meals.
- Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
- Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
SERVICE CREW
JOLLIBEE FOOD CORPORATION (BINANGONAN RIZAL BRANCH)
PASIG CITY
11.2004 - 04.2005
- Assisted customers, prepared food and beverages, suggested products, prepared orders for delivery, assisted with birthday parties, decorated party hall, prepared games and gifts, arranged tools, applied FIFO system, washed dishes, ensured accurate cash out, received and recorded supplies, conducted inventory, and assisted at the fry station.
- Helped kitchen staff prepare food during busy service periods, including preparing ingredients and plating meals.
- Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
- Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
WAITRESS/CASHIER
KAINAN SA BUKID RESTAURANT
04.2004 - 12.2004
- Received and recorded customer orders at the point of sale., washed and served dishes, maintaining cleanliness and efficiency during service, acknowledged customers, managed kitchen supply inventory, applied FIFO system to minimise waste, provided catering support, assisted in purchasing supplies, prepared and deposited cheques, and processed supply records.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Education
NVQ Level 1 - HOTEL AND RESTAURANT MANAGEMENT
SKILL POWER INSTITUTE
ANTIPOL0 CITY01-2004
VINCENTE MADRIGAL NATIONAL HIGH SCHOOL
BINANGONAN, RIZAL01-2003
PILA-PILA ELEMENTARY SCHOOL
BINANGONAN, RIZAL01-1999
Skills
- Inventory management
- Sales analysis
- Product display techniques
- Sales analysis
- Visual merchandising
- Merchandise control
- Customer interaction skills
- Promotional event coordination
LANGUAGES
English
Upper Intermediate
B2
Arabic
Beginner
A1
Tagalog
Proficient
C2
Declaration
I hereby certify that the above information is true and correct according to the best of my knowledge & experience.
Kristel Anne Pugong Cecogo
Timeline
MERCHANDISER
ARABIAN OASIS COMPANY CO.LLC
04.2024 - Current
NIVEA AMBASSADRESS
ALSEER/BIERSDORF
07.2020 - 03.2024
NIVEA AMBASSADRESS
05.2010 - 06.2020
PROMOTER/NIVEA BEAUTE
03.2009 - 05.2010
Guest Service Associate
Ninoy Aquino International Airport
12.2008 - 12.2009
OFFICE GIRL/OFFICE ASSISTANT
DEPARTMENT OF EDUCATION FOR WORKING STUDENT PROGRAM
04.2007 - 06.2007
SERVICE CREW
JOLLIBEE CORPORATION (CAINTA RIZAL BRANCH)
06.2005 - 11.2005
SERVICE CREW
JOLLIBEE FOOD CORPORATION (BINANGONAN RIZAL BRANCH)
11.2004 - 04.2005
WAITRESS/CASHIER
KAINAN SA BUKID RESTAURANT
04.2004 - 12.2004
NVQ Level 1 - HOTEL AND RESTAURANT MANAGEMENT
SKILL POWER INSTITUTE
VINCENTE MADRIGAL NATIONAL HIGH SCHOOL
PILA-PILA ELEMENTARY SCHOOL