Summary
Overview
Work History
Education
Skills
Graduation
Personal Information
Certification
Timeline
Generic

Kristian Sundiam

Dubai

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Move One Relocations LLC, showcasing exceptional coordination abilities and logistics software expertise. Adept at managing complex import/export processes and fostering strong stakeholder relationships, I have consistently exceeded service metrics, demonstrating both leadership and computer-savvy skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Billing and Audit Specialist

Move One Relocations LLC
Dubai
12.2021 - Current
  • Review and process vendor invoices for accuracy, ensuring compliance with company policies and contract terms
  • Audit billing processes to identify discrepancies and improve efficiency
  • Coordinate with internal teams and external partners to resolve billing issues promptly
  • Ensure timely submission of invoices and proper documentation
  • Maintain accurate records of all billing transactions
  • Provide financial reports and summaries to management for analysis
  • Support month-end and year-end closing processes
  • Respond to client and vendor inquiries regarding billing matters
  • Ensure compliance with relevant financial regulations and standards

International Move Coordinator

Move One Relocations LLC
Dubai
06.2018 - 12.2021
  • Manage the shipping process from booking to delivery; origin to destination, import, export, and domestic
  • Manage the expectations of both domestic and international customers
  • Liaise with moving operations, customer service reps, sales, and crew leaders to stay up to date on customer needs, service developments, and insurance matters
  • Liaise with the crew members and crew supervisor to schedule and plan deliveries/pack outs in advance
  • Attend daily planning meetings with the warehouse supervisor, crew manager, and Operations Manager to analyze and plan effectively
  • Confirm transport and service quotes from agents and vendors, and request discounts when possible
  • Request and book export and import shipments with agents and vendors
  • Prepare waybill documentation for outgoing and incoming shipments
  • Check required customs documentation for import and export shipments
  • Track shipments and update electronic files and documents required throughout the cycle of each household goods moving service
  • Meet or exceed service metrics and revenue capture expectations
  • Interact professionally with other employees, customers, and suppliers
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
  • Close jobs with actual cost calculations

Operations Executive – International Desk

The Box Self Storage Services LLC
Dubai
12.2015 - 02.2018
  • Manage the shipping process from booking to delivery; origin to destination, import, export, and domestic
  • Manage the expectations of both domestic and international customers
  • Liaise with moving operations, customer service reps, sales, and crew leaders to stay up to date on customer needs, service developments, and insurance matters
  • Liaise with the crew members and crew supervisor to schedule and plan deliveries/pack outs in advance
  • Attend daily planning meetings with the warehouse supervisor, crew manager, and Operations Manager to analyze and plan effectively
  • Confirm transport and service quotes from agents and vendors, and request discounts when possible
  • Request and book export and import shipments with agents and vendors
  • Prepare waybill documentation for outgoing and incoming shipments
  • Check required customs documentation for import and export shipments
  • Track shipments and update electronic files and documents required throughout the cycle of each household goods moving service
  • Meet or exceed service metrics and revenue capture expectations
  • Interact professionally with other employees, customers, and suppliers
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
  • Close jobs with actual cost calculations

Coordinator – Removals and Relocation

Modern Freight Company
JAFZA
10.2014 - 11.2015
  • Manage the household goods process from booking to delivery; origin to destination, import, export, and domestic
  • Coordinate the shipment schedule with the crew leader and customs
  • Interact professionally with other employees, customers, and suppliers
  • Prepare main documents for individual moves
  • Meet or exceed service metrics and revenue capture expectations
  • Work independently while understanding the necessity of communicating and coordinating work efforts with other employees and organizations management
  • Perform quality work within deadlines with or without direct supervision
  • Daily update of electronic files and documents required throughout the cycle of each household goods moving service

Coordinator – Removals and Relocation

Globalink Logistics LLC
Dubai
05.2012 - 09.2014
  • Coordinate and manage the provision of relocation and household goods services in a proactive manner to ensure the highest level of integrity and customer service
  • Meet customers and introduce the company
  • Handle client move requirements from phone calls and email inquiries, whether local, packing for storage, or international moves, until job completion
  • Prepare and maintain various reports required by management

Procurement Officer

Anham FZCO
Kabul
07.2009 - 12.2011
  • Engage key stakeholders and partners to ensure the company continuously develops its procurement operation and establishes effective improvement-focused relationships
  • Execute and manage contracts or preferred supplier agreements for the procurement of goods and services
  • Implement strategic sourcing projects aimed at establishing contracts or price agreements for the procurement of goods and services
  • Provide advice regarding procurement-related matters, including tender management, strategic sourcing, contract management, and purchasing
  • Manage a continuously improving procurement process that is highly effective and in line with best practices
  • Engage and manage the supplier base to establish effective operational relationships and partnerships with strategic suppliers
  • Provide monthly reports to the project manager and directors

Education

High School Diploma -

Skills

  • Customer service
  • Ability to work with or without supervision
  • Track multiple processes
  • Computer-savvy
  • Logistics software
  • Importing and exporting of goods
  • Organizational abilities
  • Coordination abilities
  • Communication skills
  • Interpersonal skills
  • Time-management
  • Multitasking
  • Team player

Graduation

High School Diploma

Personal Information

  • Citizenship: Philippines
  • Notice Period: Immediate
  • Date of Birth: 09/25/85
  • Marital Status: Married
  • Visa Status: Employed (transferable visa)

Certification

  • IAM Learning (Move Coordination)
  • Baker McKenzie (Code of Conduct)

Timeline

Billing and Audit Specialist

Move One Relocations LLC
12.2021 - Current

International Move Coordinator

Move One Relocations LLC
06.2018 - 12.2021

Operations Executive – International Desk

The Box Self Storage Services LLC
12.2015 - 02.2018

Coordinator – Removals and Relocation

Modern Freight Company
10.2014 - 11.2015

Coordinator – Removals and Relocation

Globalink Logistics LLC
05.2012 - 09.2014

Procurement Officer

Anham FZCO
07.2009 - 12.2011

High School Diploma -

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Kristian Sundiam