Kristian Ver-neal Laxamana

SALES:

• Responsible for working with End-Users, Consulting Engineers, Contractors, Channel partners and others to grow Sales in the Region.
• Managing distribution networks and building strong relationships with End-user and Channel partners.
• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
• Provided trustworthy feedback and after-sales support to maximize customer lifetime value.
• Collected customer and market feedback and reported information to company leadership.
• Traveling to potential & existing customers within an assigned sales area to present company offerings and build brand awareness.
• Managing administrative procedures in sales processes and supporting collection and project management activities when needed, reviewing offers in coordination with the bid and proposal.
• Reviewing the appropriate technical and financial aspects of offers, including prices and trading conditions
• Managing, providing training, and overall guidance to Clients and Channel Partners about the effectiveness/advantage of products/proposals.
• Travel / Visit Customers (International and Local) for marketing and Technical support and commissioning.

TECHNICAL:

• Application Engineer specialized in control valves. Provides direct solutions on any relate control valve needs in the water network.
• Specialized in Reducing Leaks using Pressure Management - with Control Valves.
• Providing technical expertise working to implement complex technical solutions that meet client and business requirements.
• Supporting the team during planning, design, development, installation, maintenance, and troubleshooting processes.
• Instrumentation Skill and Preventive Maintenance. Proficient in the calibration of valves and instrumentation
• Versed on selecting the ideal type of valves based on application and system design needs.
• Reliable in providing support from FEED to EPC on the water network.
• Can provide support on establishing DMA's on wide networks.
• Proficient in specific submittals/documentation in-lined with proposed product needs by clients.
• Supported out-of-hours service by working unsociable hours on-call.
• Experienced in Factory Acceptance Test and Factory/ Site Material Inspection.
• Planning maintenance schedules for system branches and PRV / FCV stations.
• Supervising and Instructing colleagues/client on on-site services.
• Scheduling training for co-workers/client to improve their confidence in new products in the market as well as existing material in the system.
• Well-versed in PRV (Pressure Reducing Valves), FCV (Flow Control Valves), LCV (Level Control Valves), PSV (Pressure Sustaining & Safety Valves) and other Control Valves.
• Versed with SCADA-type system & stand-alone valves.
  

• Increased year-on-year sales, implementing strategic business growth and retention initiatives.
• Carried out sales visits to current and prospective customers.
• Instructing and guiding the technical customers from design (FEED), proposing commissioning and maintenance of main water line valves.
• Conducting Site Visits for inspection and startup.
• Preparing technical submittals, and compliance statements according to the proposed item and customer needs.
• Advising/proposing appropriate solutions on neither client’s request nor problems.
• Providing efficient estimation cost for a project.
• Conducting seminars & training to the end users and colleagues either locally or in other countries.
• Specialty: Electromechanical, SCADA controls and BMS.
• Verse on reducing Water Loss and Pressure Management
• Reported incidents, risks and hazards by following set procedures.
• Responded to incidents on-site, providing precise time estimations and managing customer expectations.
• Monitored and documented performance and up-time for company products.
• Supported out-of-hours service by working unsociable hours on-call.
• Provided remote support for product functionality, maintenance and troubleshooting.

• Designs and implements systems and equipment procedures used in manufacturing facilities
• Testing and monitoring equipment, updating current system processes and conducting risk assessments.
• Associate on new product development team.
• Defining new programs to upgrade the manufacturing processes.
• Upgrading the product to the highest quality and efficient cost.
• Preparing DOE (design of experiment) to interpret the outcomes.
• Handling & converting machine base from the new product specification.
• Drove continual improvement of quality standards, systems and procedures to meet key business objectives.
• Defined and implemented quality standards across production processes, enabling improved outcomes.
• Recognized potential quality issues or constraints affecting project delivery, coordinating timely resolutions.
• Verified completed products against design, quality and safety specifications for optimized customer satisfaction.
• Presented monthly key metrics to management through detailed, informative technical reports.

• Conducting non-destructive examination (NDE) and Quality Assurance (QA) inspections on products, materials, components, and parts at goods inwards and in the process to ensure compliance with established quality and reliability standards
• Interface with other parts of the Organization to resolve Goods Inwards and in-process quality-related issues.
• Support quality improvement as defined by the Senior Quality Engineer
• Identifying the cause of the problem that the subject suffered.
• Preparing accurate reports of the cause of failure.
• Defining new formulations of procedures to prevent the repetition of failure.
• Forecasted timeframes, materials and costs to support forward planning.
• Scheduled tasks strategically to meet set deadlines for construction work.