Summary
Overview
Work history
Education
Skills
Languages
Disclaimer
Personnel Details
Timeline
Generic
Kristine S. Asma

Kristine S. Asma

Ottawa,Canada

Summary

Accomplished professional with extensive expertise in office administration and HR management, adept at managing confidential documents and facilitating meetings. Demonstrates proficiency in Microsoft Office, data entry, and document preparation, with a strong focus on visa application processes. Skilled in interpersonal relations and team training, ensuring effective staff supervision and motivation under pressure. Committed to maintaining confidentiality while excelling in calendar coordination and invoice processing. Aspires to leverage adaptability and communication skills to drive organizational success.

Driven professional with keen eye for organisation and adaptability. Demonstrates exceptional communication skills and proficiency in managing schedules and coordinating tasks. Poised to streamline processes and enhance productivity within dynamic office environment.

Dedicated professional with innate ability to manage complex schedules and coordinate high-level administrative tasks seamlessly. Possesses strong organisational and communication skills, ensuring smooth daily operations and effective stakeholder interactions. Ready to drive productivity and enhance efficiency in Executive Assistant role.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education

Work history

Admin and Operation Supervisor

2210115 AB LTD
Ottawa, Canada
12.2022 - 08.2025
  • Managed full restaurant operations, ensuring compliance with minimum standards.
  • Maintained organized workplace to uphold professionalism and efficiency.
  • Oversaw restaurant staff activities, meeting customer needs and expectations.
  • Performed weekly orders, maintaining food costs across the operation.
  • Conducted monthly inventory checks to guarantee stock availability.
  • Scheduled weekly staff meetings and handled bi-weekly payroll responsibilities.
  • Prepared quarterly organisational charts for head office, updating staffing records.
  • Ensured adherence to food safety protocols throughout the establishment.

Executive secretary / Document Controller

TARGET ENGINEERING CONSTRUCTION COMPANY L.L.C
Abu Dhabi
08.2019 - 11.2022
  • Processed and registered invoices from suppliers, vendors, and subcontractors for efficient tracking.
  • Streamlined documentation processes across departments, enhancing organisational effectiveness.
  • Ensured accuracy of records through regular reviews and necessary edits.
  • Coordinated meetings and conferences, ensuring executive attendance at key events.
  • Managed busy calendars and travel arrangements while maintaining confidentiality.
  • Facilitated communication between executives and employees for transparent operations.
  • Provided high-quality administrative support to COO, managing schedules and confidential documents.
  • Developed strong relationships with stakeholders to ensure smooth communication.

Debts Collector

Hadaf Al Khaleej Debt Collection L.L.C
Abu Dhabi, UAE
09.2018 - 07.2019
  • Monitored assigned accounts to identify and recover overdue payments.
  • Conducted outbound calls and emails to negotiate payment terms with customers.
  • Utilized web resources to update customer contact information effectively.
  • Established trust with debtors, minimizing potential disputes.
  • Regularly updated account statuses to reflect current financial standings.
  • Provided various payment options while addressing customer inquiries promptly.
  • Promoted customer satisfaction through tactful communication and negotiation skills.
  • Maintained confidentiality of sensitive financial information throughout interactions.

Shift Manager

McDonald's Naga Magsaysay (Big Burger's Food Corporation)
Naga City
02.2013 - 07.2018
  • Handling people system, doing crew hiring process, payrolls, benefits, and crew performance review. Updates new company policies and making memos.
  • Managing ordering system, complete daily inventory checks to ensure order accuracy. Monitoring rotation of products, FIFO must be followed.
  • Managing/doing Crew Schedule, ensure to monitor the overtime and 7th day of crew, follow their time availability for part time crews, ensure no minor crew to be scheduled from 10pm to 6am and monitor crew labor.
  • Handling Food safety oversee all food safety regulation, policies, and procedures. Conduct food safety audits and manage third party audits. Update existing food safety procedures.
  • Handling Cash Sheet management, sending sales reports, petty cash voucher and quotation from service provider to head office.
  • Handling Follow Up Station Operation Checklist (FUSOC) under training.
  • Managing the shift operation of the Restaurant.

Shift Manager

Big Appetite (Awfully Chocolates)
Singapore
02.2012 - 08.2012
  • Managing the outlet and the staff from opening to closing.
  • Auditing the new stock cakes from production to ensure that there are no damages and have a correct design, flavor and shaping for the pre orders.
  • Handling pre orders and delivery orders of product specially cakes.
  • Monitoring the daily sales to hit the daily target.
  • Do stock requisition twice a week to avoid stock's shortage for the whole week.
  • Do excel weekly sales report and sales comparison (forth nightly) to check if has a positive result.
  • Handling good customer service and customer's issues.

Education

Bachelor's Degree - Institutional Management

Universidad de Sta. Isabel

Skills

  • Written and oral communication
  • Office administration and HR management
  • Microsoft Office proficiency
  • Data entry and document preparation
  • Visa application expertise
  • Interpersonal and public relations
  • Pressure management and motivation
  • Adaptability to challenges and learning
  • Document management
  • Invoice processing
  • Calendar coordination
  • Meeting facilitation
  • Time management
  • Staff supervision
  • Confidentiality maintenance
  • Team training

Languages

English
Fluent

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge and belief. 

Personnel Details

  • Date of Birth: 26th October 1987
  • Marital Status: Single
  • Nationality: Filipino
  • Sex: Female
  • Religion: Roman Catholic
  • Visa Status: N/A
  • Language: English /Filipino

Timeline

Admin and Operation Supervisor

2210115 AB LTD
12.2022 - 08.2025

Executive secretary / Document Controller

TARGET ENGINEERING CONSTRUCTION COMPANY L.L.C
08.2019 - 11.2022

Debts Collector

Hadaf Al Khaleej Debt Collection L.L.C
09.2018 - 07.2019

Shift Manager

McDonald's Naga Magsaysay (Big Burger's Food Corporation)
02.2013 - 07.2018

Shift Manager

Big Appetite (Awfully Chocolates)
02.2012 - 08.2012

Bachelor's Degree - Institutional Management

Universidad de Sta. Isabel
Kristine S. Asma