Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Timeline
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Kristy Johnson

Kristy Johnson

Dubai

Summary

With 9.5 years experience delivering stand out customer service in the aviation and hospitality industry, I am now seeking a challenging and rewarding role where I can utilise and grow my current skillset with a leading organisation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Group Fitness Coach

F45 Fitness
Australia/ Dubai
02.2021 - Current
  • Teaching functional training to over 20+ members per class, securing 40% of new members through client referrals, instructing clients on proper use of equipment as well as exercises to perform at home and on holidays.
  • Instructed on proper nutrition habits, lifestyle changes, and injury prevention techniques.
  • Assisted with marketing efforts by giving presentations at local events.
  • Researched new trends in the industry and implemented them into classes.
  • Encouraged team building amongst participants throughout class sessions.
  • Adapted exercises to meet the needs of different skill levels.
  • Provided motivation to help participants reach their goals.

International Cabin Crew

Emirates Airline
Dubai
05.2015 - Current
  • Delivering international customer service, fine dining and a first Class service, customers, and aircrafts, overseeing cockpit, acting as a brand ambassador of Emirates.
  • Reported any irregularities or problems encountered during the course of a flight directly to supervisor.
  • Maintained a professional demeanor when dealing with difficult or irate customers.
  • Monitored passenger behavior throughout the flight to ensure their safety and comfort.
  • Conducted pre-departure checklists such as verifying seatbelt operation, lavatory availability.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Executed menu and drink orders to meet preferences of passengers.
  • Conducted periodic trips through cabin to monitor passenger comfort.

Education

Diploma in Human Resources - People Management

Avado, CIPD Level 5
United Kingdom
03-2025

Brand Management: Aligning Business, Brand and Behaviour -

University of London
06.2024

Diploma in Personal Training -

MeFitPro
01.2021

Diploma in Business Management -

Willian Angliss Institue
09.2009

Skills

  • Exceptional Customer Service
  • Workplace health & safety Risk and compliance
  • World & culture knowledge
  • Aviation knowledge
  • Leadership Development
  • Legal Compliance
  • New Employee Orientation
  • Employee Relations
  • Succession Planning
  • Employee Onboarding
  • Performance Assessment
  • Recruitment
  • Organizational Development
  • HR analytics
  • Benefits programs
  • Diversity and Inclusion
  • Talent Acquisition
  • Training and mentoring
  • Human Resources Operations
  • Career Development
  • Recruitment Oversight
  • Onboarding and Orientation
  • Recruitment and hiring
  • Background Checks
  • Internal Communications
  • Compensation and benefits
  • Employee support
  • Performance Appraisal
  • Training programs
  • HR policies and procedures
  • Employee Retention
  • Exit Interviews

Certification

  • Covid Vaccination
  • Spartan Race 2022
  • Business Class Training 2018
  • Self Defence Training
  • First Aid/ AED 2021

Hobbies and Interests

  • Aviation
  • Gym
  • Fine dining
  • Travelling
  • Mindset / Health Podcasts
  • Adventures
  • Sports Basketball

References

References available upon request.

Timeline

Group Fitness Coach

F45 Fitness
02.2021 - Current

International Cabin Crew

Emirates Airline
05.2015 - Current

Diploma in Human Resources - People Management

Avado, CIPD Level 5

Brand Management: Aligning Business, Brand and Behaviour -

University of London

Diploma in Personal Training -

MeFitPro

Diploma in Business Management -

Willian Angliss Institue

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Kristy Johnson