Kritesh Lokwani

Roles & Responsibilities :

• Created and processed sales orders based on acknowledgments received from the sales team.

• Coordinated with warehouse and quality teams to ensure accurate order fulfilment and timely dispatch.

• Collaborated with the quality team to perform final inspections post-loading and ensured release of goods as per client order specifications.

• Ensured final inspection and document handover, including invoice, packing list, delivery advice, and border documents, for outbound shipments.

• Coordinated with client expediting teams to track dispatched goods and ensure accurate, on-time delivery.

• Managed downloading and uploading of MTCs received from mills or local suppliers for documentation and traceability.

• Verified quality and authenticity of locally procured materials through testing in coordination with the quality team.

• Oversaw operations to meet committed delivery timelines and collected customer feedback to improve service.

• Managed and updated company stock inventory to maintain real-time accuracy and material availability.

• Focused on customer satisfaction by ensuring delivery of genuine materials and conducting post-delivery surveys.