Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Hi, I’m

Kritika Bhujel

Head Waitress
Dubai
Kritika Bhujel

Summary

Detail-focused and passionate Head Waitress/bartender committed to maintainin exceptional service, cleanliness and brand standards. Builds rapport quickly to maximise customer comfort and deliver first-class hospitality experiences. Confident leader, aiding productivity through dedicated teamwork.

Overview

5
years of professional experience
4
years of post-secondary education
2
Certifications
1
Language

Work History

Conrad Dubai
Dubai

Head Waitress/bartender
03.2021 - Current

Job overview

-Mixing Drinks/ Preparing and serving a variety of alcoholic and non-alcoholic beverages according to recipes and customer preferences.

-Customer Interaction/Engaging with customers, taking orders, and providing recommendations for cocktails or beverages.

-Tracking and ordering bar supplies, including alcohol, mixers, garnishes, and glassware.

-Cleanliness/Maintaining a clean and organized bar area, including cleaning glassware and bar equipment.

-Monitoring the quality of food and drinks before they are served to customers.

- Adhering to alcohol service laws and ensuring responsible service of alcohol.

-Handling cash and processing credit card payments accurately.

-Ensuring the bar area is a safe and secure environment, preventing overconsumption of alcohol.

-Collaborating with servers and kitchen staff to ensure efficient service and addressing customer needs promptly.

-promoting the new items on the menu to the guest and reach the daily sales target accordingly .

Radisson blu resort
Fujairah

Food and Beverage Attendant/ Barista
10.2018 - 08.2020

Job overview

  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Engaged in suggestive selling and other sales techniques.
  • Greeted customers and provided menus upon arrival to dining room.
  • Had coffee making trainings / brewed and served coffee with arts .
  • Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
  • Made sure that the guest are satisfied with seevice and get their proper feedbacks.

Education

Kantipur International College
Buddanagar Kathmandu Nepal

Bachelors Degree In Hotel Management from Hospitality
10.2016 - 06.2020

Skills

    Food and beverage pairings

Guest relations management

Upselling techniques

Guest relations

Accurate money handling

Order accuracy

Food spoilage prevention

Cash handling

Item promotion

Menu presentation

Dining area maintenance

Bill computation

Tableside Service

Front-of-house display creation

High-volume dining

Wine service

Accomplishments

    Tripadvisor nominee 2019 .Highest names mentioned by Guest.

Certification

Bartending skills

Interests

Singing/ playing guitar

Timeline

Bartending skills

09-2023

Food Hygiene training

01-2023

Head Waitress/bartender

Conrad Dubai
03.2021 - Current

Food and Beverage Attendant/ Barista

Radisson blu resort
10.2018 - 08.2020

Kantipur International College

Bachelors Degree In Hotel Management from Hospitality
10.2016 - 06.2020
Kritika BhujelHead Waitress