Krupa Desai
Administrative Assistant Manager
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant Manager
Kachins Group
Dubai
2021.12 - Current
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Used tradeplus software and Mc office to create presentations, reports and spreadsheets.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Opened, sorted and distributed incoming messages and correspondence to the team
- Negotiated and executed contracts on behalf of department.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Created reports, presentations and other materials for executive staff.
- Organized and updated databases, records and other information resources.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Store Manager
In Vogue
Mumbai
2014.05 - 2021.12
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Devised processes to boost long-term business success and increase profit levels.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Business Development Manager
Anagram Stock Broking
mumbai
2013.01 - 2014.07
- Generated new business with marketing initiatives and strategic plans ICICI prudential Insurance.
- Applied consultative selling techniques to prospect senior management to close business.
- Generated new business with marketing initiatives and strategic plans.
Team Leader -Tele Calling
India Infoline
mumbai
2011.05 - 2012.12
- Molded team and embraced change to adapt within dynamic market.
- Initiated timely response to emails, voicemails and written correspondence.
- Coordinated weekly meetings for internal and external groups.
- Optimized customer support by establishing collaborative service environment.
Education
High School Diploma -
Sir MV & LU Collage
Andheri 1998.03 - 1998.05
Associate of Arts - Fashion Design
JD Institute of Fashion And Technology
Fashion Stylist 2021.02 - 2021.03
Associate of Arts - Fashion Marketing
JD Institute of Fashion & Technology
Mumbai 2021.02 - 2021.04
Associate of Arts - Fashion Visual Merchandiser
London School of Trends
Mumbai 2021.01 - 2021.07
Skills
Relationship building and management
Team leadership and coaching
Maximizing profitability
Merchandising
Customer Response
Sales expertise
Customer Relations
Fashion Styling
Timeline
Administrative Assistant Manager
Kachins Group
2021.12 - Current
Associate of Arts - Fashion Design
JD Institute of Fashion And Technology
2021.02 - 2021.03
Associate of Arts - Fashion Marketing
JD Institute of Fashion & Technology
2021.02 - 2021.04
Associate of Arts - Fashion Visual Merchandiser
London School of Trends
2021.01 - 2021.07
Store Manager
In Vogue
2014.05 - 2021.12
Business Development Manager
Anagram Stock Broking
2013.01 - 2014.07
Team Leader -Tele Calling
India Infoline
2011.05 - 2012.12
High School Diploma -
Sir MV & LU Collage
1998.03 - 1998.05