Summary
Overview
Work History
Education
Skills
Timeline
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Krupa Desai

Krupa Desai

Administrative Assistant Manager

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Administrative Assistant Manager

Kachins Group
Dubai
12.2021 - Current
  • Performed accounting activities by preparing expense reports, purchase orders and invoices.
  • Used tradeplus software and Mc office to create presentations, reports and spreadsheets.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Opened, sorted and distributed incoming messages and correspondence to the team
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Created reports, presentations and other materials for executive staff.
  • Organized and updated databases, records and other information resources.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Store Manager

In Vogue
Mumbai
05.2014 - 12.2021
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

Business Development Manager

Anagram Stock Broking
mumbai
01.2013 - 07.2014
  • Generated new business with marketing initiatives and strategic plans ICICI prudential Insurance.
  • Applied consultative selling techniques to prospect senior management to close business.
  • Generated new business with marketing initiatives and strategic plans.

Team Leader -Tele Calling

India Infoline
mumbai
05.2011 - 12.2012
  • Molded team and embraced change to adapt within dynamic market.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Coordinated weekly meetings for internal and external groups.
  • Optimized customer support by establishing collaborative service environment.

Education

High School Diploma -

Sir MV & LU Collage
Andheri
03.1998 - 05.1998

Associate of Arts - Fashion Design

JD Institute of Fashion And Technology
Fashion Stylist
02.2021 - 03.2021

Associate of Arts - Fashion Marketing

JD Institute of Fashion & Technology
Mumbai
02.2021 - 04.2021

Associate of Arts - Fashion Visual Merchandiser

London School of Trends
Mumbai
01.2021 - 07.2021

Skills

    Relationship building and management

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Timeline

Administrative Assistant Manager

Kachins Group
12.2021 - Current

Associate of Arts - Fashion Design

JD Institute of Fashion And Technology
02.2021 - 03.2021

Associate of Arts - Fashion Marketing

JD Institute of Fashion & Technology
02.2021 - 04.2021

Associate of Arts - Fashion Visual Merchandiser

London School of Trends
01.2021 - 07.2021

Store Manager

In Vogue
05.2014 - 12.2021

Business Development Manager

Anagram Stock Broking
01.2013 - 07.2014

Team Leader -Tele Calling

India Infoline
05.2011 - 12.2012

High School Diploma -

Sir MV & LU Collage
03.1998 - 05.1998
Krupa DesaiAdministrative Assistant Manager