Krystsina Shakina
Dubai
Summary
Motivated Sales Associate with 3 years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Real Estate Broker
Wawi Real Estate
Dubai, Dubai
11.2023 - Current
- Conducted client consultations to understand buying/selling goals and provide tailored property options.
- Used market research and property valuations to set competitive listing prices.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
Boutique Verde
09.2023 - 01.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Administrator
Babylon Restaurant
04.2023 - 08.2023
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Organized and detail-oriented with a strong work ethic.
Salesperson
Karcher
02.2015 - 07.2018
- Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
- Expanded customer base through targeted prospecting and networking efforts.
- Spearheaded initiatives to improve internal communication within the sales team, fostering collaboration and sharing best practices..
- Increased average transaction value by upselling complementary products or services based on customer needs.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Master of Applied Arts
College of Applied Arts
Belarus, Minsk 05.2012
Skills
- Market Analysis & Property Valuation
- Sales & Negotiation
- Client Relationship Management
- Transaction Coordination
- Local Market Knowledge
- Time Management & Organizational Skills
- Inventory and Stocking
- Marketing strategy
Languages
Russian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Real Estate Broker
Wawi Real Estate
11.2023 - Current
Sales Associate
Boutique Verde
09.2023 - 01.2024
Administrator
Babylon Restaurant
04.2023 - 08.2023
Salesperson
Karcher
02.2015 - 07.2018
Master of Applied Arts
College of Applied Arts
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