Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Kseniya Drobot

Dubai,UAE

Summary

Dynamic professional with strong expertise in beauty products, including skincare, cosmetics, and fragrances. Demonstrates exceptional communication and interpersonal skills, effectively connecting with diverse clients to exceed sales targets and customer expectations. Proven ability to conduct beauty consultations and recommend personalised solutions, while adeptly demonstrating product applications and educating customers. Skilled in multitasking and time management within fast-paced retail environments, aiming to leverage these competencies towards continued success in the beauty industry.

Overview

17
17
years of professional experience
14
14
years of post-secondary education

Work history

Sales assistant

Beauty Supply& Co
Calgary, Canada
04.2023 - 09.2024
  • Assisted customers with product selection for optimal satisfaction.
  • Demonstrated products effectively leading to increased sales conversions.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Ensured stock replenishment in a timely manner to maintain product availability.

Administration / receptionist

Beauty Up Salon
Dubai, UAE
09.2021 - 03.2023
  • Coordinated appointments for seamless scheduling of meetings.
  • Liaised with suppliers to order essential office supplies timely and cost-effectively.
  • Communicated effectively with clients over phone or email to confirm appointments or provide necessary information.
  • Consultation and sales of cosmetics
  • Maintained immaculate reception area, creating a welcoming environment for visitors.

Manager/Administrator

Vika Style Beauty Salon
Dubai, UAE
06.2017 - 03.2021
  • Fostered a positive work environment with regular team-building activities.
  • Streamlined communication channels, enhanced internal information flow.
  • Maintained inventory control, reduced stock shortages.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Consultation and sales of cosmetics

Administrator/Receptionist

Lubasha Beauty Salon
Dubai, UAE
11.2014 - 04.2017
  • Managed office supplies inventory to avoid shortage or wastage of resources.
  • Scheduled appointments effectively to avoid conflicts or overlaps.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Applied maths abilities to calculate and check financial figures.
  • Consultation and sales of cosmetics

Sales assistant

Creative Beauty Supply
Kharkov, Ukraine
12.2012 - 10.2014
  • Trained new staff members, fostering a supportive working environment.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Offered personalised shopping advice to enhance customer experiences.

Administrative assistant

Dr.Alex
Kharkov, Ukraine
03.2008 - 11.2012


  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.

Education

High School Diploma - Economy

High School
Kharkov, Ukraine
09.1984 - 06.1994

Bachelor Degree - Management

Business College
Kharkov, Ukraine
09.1994 - 07.1998

Skills

Strong knowledge of beauty products, including skincare, cosmetics, and fragrances

Exceptional communication and interpersonal skills, with the ability to connect with diverse clients

Proven ability to meet sales targets and exceed customer expectations

Expertise in conducting beauty consultations and recommending personalized solutions

Skilled in demonstrating product applications and educating customers

Multitasking and time management in fast-paced retail environments

Languages

Ukrainian
Native
Russian
Native
English
Upper intermediate (B2)

Timeline

Sales assistant

Beauty Supply& Co
04.2023 - 09.2024

Administration / receptionist

Beauty Up Salon
09.2021 - 03.2023

Manager/Administrator

Vika Style Beauty Salon
06.2017 - 03.2021

Administrator/Receptionist

Lubasha Beauty Salon
11.2014 - 04.2017

Sales assistant

Creative Beauty Supply
12.2012 - 10.2014

Administrative assistant

Dr.Alex
03.2008 - 11.2012

Bachelor Degree - Management

Business College
09.1994 - 07.1998

High School Diploma - Economy

High School
09.1984 - 06.1994

Similar Profiles

Create profile
Kseniya Drobot