Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kudakwashe Chirisa

Dubai,Un

Summary

Dedicated and results-oriented Cargo and Logistics Professional with over 3 years of experience in freight forwarding, cargo coordination, warehouse operations, shipment tracking, and customer service. Experienced in coordinating international air and sea freight shipments, ensuring compliance with cargo handling procedures, maintaining accurate shipment documentation, and delivering excellent customer service. Strong knowledge of cargo operations, inventory control, shipment planning, and communication with stakeholders. Proficient in Microsoft Office, particularly Excel, with the ability to work effectively in fast-paced operational environments.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work history

Operations manager

Prevail International Shipping LLC
Dubai, United Arab Emirates
2023.10 - 2026.05

Coordinated daily cargo shipments imports and exports between Asia, Africa and Europe
* Managed shipment schedules to ensure timely cargo movement.
* Liaised with warehouse teams, transport providers, and international partners.
* Monitored cargo status and resolved shipment discrepancies.
* Maintained cargo documentation, invoices, manifests, and shipping records.
* Assisted with cargo acceptance, storage, dispatch, and delivery processes.
* Coordinated import and export operations while ensuring compliance with company procedures.
* Maintained accurate inventory and shipment records.
* Communicated operational updates with customers and stakeholders.
*Coordinated with airlines for compliance and shipment submissions to their warehouses

  • Implemented quality control measures, enhanced product standards.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Monitored health and safety measures for guaranteed compliance.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.

*Assisted customers with shipment inquiries and cargo collection.
* Supported warehouse operations during cargo loading and unloading.
* Ensured cargo was handled safely according to commodity requirements.
* Worked closely with different departments to improve operational efficiency.

Airside Operations Supervisor

Emirates Flight Catering
Dubai, United Arab Emirates
2021.08 - 2023.09
  • Aircraft Servicing & Turnaround: Loaded and unloaded in-flight meals, beverages, dry stores, and cabin equipment for wide-body and narrow-body aircraft under strict 45-60 minute turnaround windows.
  • Stock Rotation & Waste Control: Removed expired/used catering items and replenished with fresh meal carts, ensuring full compliance with HACCP, ISO 22000, and Emirates airline standards to maintain food safety.
  • Documentation & Compliance: Verified catering uplift sheets, load plans, and seal numbers against flight manifests to prevent loading discrepancies and ensure regulatory compliance.
  • GSE & Safety Operations: Operated catering high-lift trucks and dollies airside in line with DPA, GCAA, and EKFC safety protocols. Conducted daily pre-use checks and maintained FOD-free zones.
  • Team Coordination: Liaised with EKFC dispatch, ramp coordinators, and cabin crew to prioritize urgent offloads, special meal requests, and last-minute flight changes with zero disruption.
  • Quality & Hygiene: Maintained temperature-controlled supply chain from warehouse to aircraft, performing seal integrity checks and temperature logs to uphold cold-chain compliance.
  • Implemented safety protocols for a safer work environment.
  • Oversaw order processing, expediting dispatch timescales.
  • Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
  • Monitored health and safety measures for guaranteed compliance.

Education

Diploma - Data Analytics

UPSKILLIST
Online
2022.02 - 2022.09

Bachelor of Business Administration - Faculty of Commerce and Management Sciences

Datta Meghe Institute of Higher Education Research
India
2024.07 -

Skills

  • Microsoft Office proficiency (Excel, Word,PowerPoint & Outlook)

  • Cargo Documentation

  • Air Freight Operations

  • Inventory Management

  • Warehouse Coordination

  • Cargo Tracking

  • Administrative Support

  • Cargo Loading and monitoring

  • Space Utilization

Timeline

Bachelor of Business Administration - Faculty of Commerce and Management Sciences

Datta Meghe Institute of Higher Education Research
2024.07 -

Operations manager

Prevail International Shipping LLC
2023.10 - 2026.05

Diploma - Data Analytics

UPSKILLIST
2022.02 - 2022.09

Airside Operations Supervisor

Emirates Flight Catering
2021.08 - 2023.09
Kudakwashe Chirisa