KULDEEP DUDI
Dubai,UAE
Summary
With 17 years of International Sales and Marketing experience, I have built in customer service and a collaborative approach to team leadership through market analysis and strategic planning. Extremely passionate about finding new opportunities to increase top line revenue with improving overall guest experiences.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work history
Director of Business Development
Shangri-La Hotel
Dubai, UAE
2022.09 - 2025.05
- Leading the Corporate/Mice/Events team
- Delivered consistently year-on-year revenue growth: personal portfolio rose from AED 7M in 2022 to AED 9M in 2024 and working towards 10.5M target for 2025.
- Spearheaded RFP strategy from 2022–2024 achieving 30% growth YoY in Corporate, Long Stay & Group bookings.
- Driving the sales team by ensuring understanding of sales strategy and effective implementation of this strategy for the segment.
- Formulated pricing strategies based on thorough market research to ensure competitiveness with the aid of Hotelligence and STR Reports.
- Proactively identifies opportunities for sales process improvement and work closely with Director of Sales and Marketing and prioritize opportunities for improvement.
- Review the daily business levels, anticipate critical situations and plan effective solutions in conjunction with the department heads, to best expedite these situations.
- Represented hotel in sales missions and industry events across ME&A.
Director
AS World Group
Dubai, UAE
2020.03 - 2022.09
- Handling a team of 20 employees in logistics, administration, finance and concierge.
- Handled Presidential delegations of Senegal, Angola, Republic of Congo, Cabo Verde, Papua New Guinea during Expo 2021.
- Develop, maintain and manage relations with hotels in the UAE and Middle East, travel Agents and other intermediaries.
- Assist in developing the Company into the new African markets and designed and implemented most suited travel/accommodation packages for Expo 2020.
Director of Business Development
Shangri-La Hotel
Dubai, UAE
2017.02 - 2020.02
- Maintaining & developing relationships with Corporate Companies within local, domestic and international markets.
- Expert in handling RFP's on Nexus, Lanyon and involved in implementing strategy for Corporate & Long Term Segment.
- Attending travel functions/ trade shows/organizing familiarization trips and sales trips to promote sales for the hotel and for Shangri-La Hotels & Resorts globally.
- Monitoring competitor activities and market intelligence based on Hotelligence and STR Reports.
Sr. Business Development Manager: Corporate & Serviced Apartments
Shangri-La Hotel
Dubai, UAE
2013.02 - 2017.02
Business Development Manager: Corporate & Serviced Apartments
Shangri-La Hotel
Dubai, UAE
2010.08 - 2013.01
Business Development Executive: Corporate
Shangri-La Hotel
Dubai, UAE
2009.04 - 2010.07
Reservations Officer
Shangri-La Hotels & Resorts
Dubai
2007.07 - 2009.03
Front Office Supervisor
Mövenpick Hotels & Resorts
Doha, Qatar
2006.08 - 2007.05
Front Office Executive
Qipco Twin Towers
Doha, Qatar
2006.01 - 2006.08
Education
Bachelor of Arts - Arts
M.D.U
India 2004.03 - 2008.03
Diploma - Global Aviation & Hospitality Management
АНА
India 2005.04 - 2006.04
High School Diploma - Commerce
DRK AVM
India 2002.03 - 2004.03
Skills
Technical Skills:
Budgeting/Forecasting
Advanced Microsoft Office
Operations & Logistics/Supply Chain
Strategic Planning and Negotiation
Revenue Analysis
Sales Force/Cvent/Hotel PMS
Soft Skills:
Effective communication
Empathy & Friendliness
Sales Training, Time Management
Leadership, Critical Thinking
Conflict Management
KPI identification and tracking
P and L management
Languages
English
Fluent
Hindi
Fluent
German
Elementary
Affiliations
- Playing Cricket and Listening to Music
Accomplishments
10 Years Excellence Service Award from Shangri-La Hotels & Resorts Worldwide
Played 3 State Level Cricket Tournaments
Achieved the Best Athlete Award at School Level
Attended Zonal Cricket Off Season Camp (Central Zone)
References
References available upon request.
Timeline
Director of Business Development
Shangri-La Hotel
2022.09 - 2025.05
Director
AS World Group
2020.03 - 2022.09
Director of Business Development
Shangri-La Hotel
2017.02 - 2020.02
Sr. Business Development Manager: Corporate & Serviced Apartments
Shangri-La Hotel
2013.02 - 2017.02
Business Development Manager: Corporate & Serviced Apartments
Shangri-La Hotel
2010.08 - 2013.01
Business Development Executive: Corporate
Shangri-La Hotel
2009.04 - 2010.07
Reservations Officer
Shangri-La Hotels & Resorts
2007.07 - 2009.03
Front Office Supervisor
Mövenpick Hotels & Resorts
2006.08 - 2007.05
Front Office Executive
Qipco Twin Towers
2006.01 - 2006.08
Diploma - Global Aviation & Hospitality Management
АНА
2005.04 - 2006.04
Bachelor of Arts - Arts
M.D.U
2004.03 - 2008.03
High School Diploma - Commerce
DRK AVM
2002.03 - 2004.03