Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic
KULDEEP DUDI

KULDEEP DUDI

Dubai,UAE

Summary

With 17 years of International Sales and Marketing experience, I have built in customer service and a collaborative approach to team leadership through market analysis and strategic planning. Extremely passionate about finding new opportunities to increase top line revenue with improving overall guest experiences.

Overview

19
19
years of professional experience
7
7
years of post-secondary education

Work history

Director of Business Development

Shangri-La Hotel
Dubai, UAE
09.2022 - 05.2025
  • Leading the Corporate/Mice/Events team
  • Delivered consistently year-on-year revenue growth: personal portfolio rose from AED 7M in 2022 to AED 9M in 2024 and working towards 10.5M target for 2025.
  • Spearheaded RFP strategy from 2022–2024 achieving 30% growth YoY in Corporate, Long Stay & Group bookings.
  • Driving the sales team by ensuring understanding of sales strategy and effective implementation of this strategy for the segment.
  • Formulated pricing strategies based on thorough market research to ensure competitiveness with the aid of Hotelligence and STR Reports.
  • Proactively identifies opportunities for sales process improvement and work closely with Director of Sales and Marketing and prioritize opportunities for improvement.
  • Review the daily business levels, anticipate critical situations and plan effective solutions in conjunction with the department heads, to best expedite these situations.
  • Represented hotel in sales missions and industry events across ME&A.

Director

AS World Group
Dubai, UAE
03.2020 - 09.2022
  • Handling a team of 20 employees in logistics, administration, finance and concierge.
  • Handled Presidential delegations of Senegal, Angola, Republic of Congo, Cabo Verde, Papua New Guinea during Expo 2021.
  • Develop, maintain and manage relations with hotels in the UAE and Middle East, travel Agents and other intermediaries.
  • Assist in developing the Company into the new African markets and designed and implemented most suited travel/accommodation packages for Expo 2020.

Director of Business Development

Shangri-La Hotel
Dubai, UAE
02.2017 - 02.2020
  • Maintaining & developing relationships with Corporate Companies within local, domestic and international markets.
  • Expert in handling RFP's on Nexus, Lanyon and involved in implementing strategy for Corporate & Long Term Segment.
  • Attending travel functions/ trade shows/organizing familiarization trips and sales trips to promote sales for the hotel and for Shangri-La Hotels & Resorts globally.
  • Monitoring competitor activities and market intelligence based on Hotelligence and STR Reports.

Sr. Business Development Manager: Corporate & Serviced Apartments

Shangri-La Hotel
Dubai, UAE
02.2013 - 02.2017

Business Development Manager: Corporate & Serviced Apartments

Shangri-La Hotel
Dubai, UAE
08.2010 - 01.2013

Business Development Executive: Corporate

Shangri-La Hotel
Dubai, UAE
04.2009 - 07.2010

Reservations Officer

Shangri-La Hotels & Resorts
Dubai
07.2007 - 03.2009

Front Office Supervisor

Mövenpick Hotels & Resorts
Doha, Qatar
08.2006 - 05.2007

Front Office Executive

Qipco Twin Towers
Doha, Qatar
01.2006 - 08.2006

Education

Bachelor of Arts - Arts

M.D.U
India
03.2004 - 03.2008

Diploma - Global Aviation & Hospitality Management

АНА
India
04.2005 - 04.2006

High School Diploma - Commerce

DRK AVM
India
03.2002 - 03.2004

Skills

    Technical Skills:

    Budgeting/Forecasting

    Advanced Microsoft Office

    Operations & Logistics/Supply Chain

    Strategic Planning and Negotiation

    Revenue Analysis

    Sales Force/Cvent/Hotel PMS



    Soft Skills:

    Effective communication

    Empathy & Friendliness

    Sales Training, Time Management

    Leadership, Critical Thinking

    Conflict Management

    KPI identification and tracking

    P and L management

Languages

English
Fluent
Hindi
Fluent
German
Elementary

Affiliations

  • Playing Cricket and Listening to Music

Accomplishments

    10 Years Excellence Service Award from Shangri-La Hotels & Resorts Worldwide

    Played 3 State Level Cricket Tournaments

    Achieved the Best Athlete Award at School Level

    Attended Zonal Cricket Off Season Camp (Central Zone)

References

References available upon request.

Timeline

Director of Business Development

Shangri-La Hotel
09.2022 - 05.2025

Director

AS World Group
03.2020 - 09.2022

Director of Business Development

Shangri-La Hotel
02.2017 - 02.2020

Sr. Business Development Manager: Corporate & Serviced Apartments

Shangri-La Hotel
02.2013 - 02.2017

Business Development Manager: Corporate & Serviced Apartments

Shangri-La Hotel
08.2010 - 01.2013

Business Development Executive: Corporate

Shangri-La Hotel
04.2009 - 07.2010

Reservations Officer

Shangri-La Hotels & Resorts
07.2007 - 03.2009

Front Office Supervisor

Mövenpick Hotels & Resorts
08.2006 - 05.2007

Front Office Executive

Qipco Twin Towers
01.2006 - 08.2006

Diploma - Global Aviation & Hospitality Management

АНА
04.2005 - 04.2006

Bachelor of Arts - Arts

M.D.U
03.2004 - 03.2008

High School Diploma - Commerce

DRK AVM
03.2002 - 03.2004

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KULDEEP DUDI