Kuldeep Kaur
Abu Dhabi,UAE
Summary
Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Senior Events and Groups Manager
Grand Hyatt Abu Dhabi
Abu Dhabi, UAE
01.2024 - Current
- Represented organization at seminars, conferences and business events.
- Developed accurate sales forecasts for improved strategic planning.
- Secured new business opportunities with successful networking events.
- Managed key accounts for building long-lasting relationships with clients.
- Improved customer retention rates with superior after-sales service and follow up procedures.
- Mentored junior staff members, aiding their professional growth.
- Developed marketing plans to support department strategies.
Events Sales Manager
Grand Hyatt Abu Dhabi
Abu Dhabi, UAE
11.2021 - 12.2023
- Developed robust client relationships for improved business growth.
- Negotiated lucrative contracts to secure long-term client commitment.
- Led high-performance sales teams, ensuring achievement of targets.
- Enhanced market penetration with effective territory management.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
Cluster Groups & Events Executive
Hyatt Place Dubai Hotel & Apartment
Dubai, UAE
02.2018 - 11.2021
Sales Manager
Hyatt Regency Ludhiana
Ludhiana, India
06.2015 - 02.2018
Events Executive
Hyatt Hotel Amritsar
Amritsar, India
09.2012 - 12.2014
Front Office Supervisor
Best Western Merion
Amritsar, India
08.2011 - 08.2012
Reservation Assistant
Park Plaza Ludhiana
Ludhiana, India
10.2009 - 07.2011
Education
Bachelor of Science - Hotel management
Calorx Teacher's University
India 03.2013 - 03.2015
Aviation and Hospitality Diploma -
CAN IN institute of Aviation
Ludhiana, Punjab 01.2009 - 01.2011
Skills
- Costumer Relations
- Strategic planning
- Budget planning
- Articulate, Persuasive Sales Presentation
- Building and retaining highly motivated sales teams
- Identifying opportunities for accelerated growth
- Profit and Loss Analysis
- Sales strategy development
- KPI tracking
- Mentoring and coaching
- Financial Forecasting
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Accomplishments
- Handling Royal Wedding of Dubai Ruling Family
- Achieved events Budget in 2018
- Employee of the month Aug 2014 Hyatt Regency Ludhiana
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Punjabi
Proficient (C2)
Personal Information
Nationality: INDIAN
Custom
ARE AVAILABLE UPON REQUEST
Timeline
Senior Events and Groups Manager
Grand Hyatt Abu Dhabi
01.2024 - Current
Events Sales Manager
Grand Hyatt Abu Dhabi
11.2021 - 12.2023
Cluster Groups & Events Executive
Hyatt Place Dubai Hotel & Apartment
02.2018 - 11.2021
Sales Manager
Hyatt Regency Ludhiana
06.2015 - 02.2018
Bachelor of Science - Hotel management
Calorx Teacher's University
03.2013 - 03.2015
Events Executive
Hyatt Hotel Amritsar
09.2012 - 12.2014
Front Office Supervisor
Best Western Merion
08.2011 - 08.2012
Reservation Assistant
Park Plaza Ludhiana
10.2009 - 07.2011
Aviation and Hospitality Diploma -
CAN IN institute of Aviation
01.2009 - 01.2011
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