Kuldeep Kaur
Abu Dhabi,UAE
Summary
Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
Senior Events and Groups Manager
Grand Hyatt Abu Dhabi
Abu Dhabi, UAE
2024.01 - Current
- Represented organization at seminars, conferences and business events.
- Developed accurate sales forecasts for improved strategic planning.
- Secured new business opportunities with successful networking events.
- Managed key accounts for building long-lasting relationships with clients.
- Improved customer retention rates with superior after-sales service and follow up procedures.
- Mentored junior staff members, aiding their professional growth.
- Developed marketing plans to support department strategies.
Events Sales Manager
Grand Hyatt Abu Dhabi
Abu Dhabi, UAE
2021.11 - 2023.12
- Developed robust client relationships for improved business growth.
- Negotiated lucrative contracts to secure long-term client commitment.
- Led high-performance sales teams, ensuring achievement of targets.
- Enhanced market penetration with effective territory management.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
Cluster Groups & Events Executive
Hyatt Place Dubai Hotel & Apartment
Dubai, UAE
2018.02 - 2021.11
Sales Manager
Hyatt Regency Ludhiana
Ludhiana, India
2015.06 - 2018.02
Events Executive
Hyatt Hotel Amritsar
Amritsar, India
2012.09 - 2014.12
Front Office Supervisor
Best Western Merion
Amritsar, India
2011.08 - 2012.08
Reservation Assistant
Park Plaza Ludhiana
Ludhiana, India
2009.10 - 2011.07
Education
Bachelor of Science - Hotel management
Calorx Teacher's University
India 2013.03 - 2015.03
Aviation and Hospitality Diploma -
CAN IN institute of Aviation
Ludhiana, Punjab 2009.01 - 2011.01
Skills
- Costumer Relations
- Strategic planning
- Budget planning
- Articulate, Persuasive Sales Presentation
- Building and retaining highly motivated sales teams
- Identifying opportunities for accelerated growth
- Profit and Loss Analysis
- Sales strategy development
- KPI tracking
- Mentoring and coaching
- Financial Forecasting
Accomplishments
- Handling Royal Wedding of Dubai Ruling Family
- Achieved events Budget in 2018
- Employee of the month Aug 2014 Hyatt Regency Ludhiana
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Punjabi
Proficient (C2)
Personal Information
Nationality: INDIAN
Custom
ARE AVAILABLE UPON REQUEST
Timeline
Senior Events and Groups Manager
Grand Hyatt Abu Dhabi
2024.01 - Current
Events Sales Manager
Grand Hyatt Abu Dhabi
2021.11 - 2023.12
Cluster Groups & Events Executive
Hyatt Place Dubai Hotel & Apartment
2018.02 - 2021.11
Sales Manager
Hyatt Regency Ludhiana
2015.06 - 2018.02
Bachelor of Science - Hotel management
Calorx Teacher's University
2013.03 - 2015.03
Events Executive
Hyatt Hotel Amritsar
2012.09 - 2014.12
Front Office Supervisor
Best Western Merion
2011.08 - 2012.08
Reservation Assistant
Park Plaza Ludhiana
2009.10 - 2011.07
Aviation and Hospitality Diploma -
CAN IN institute of Aviation
2009.01 - 2011.01