KULE TUSIIME
UAE,UAE
Summary
Goal-oriented Waiter, driven to maximise revenue and productivity. Clear communicator with an adaptable and innovative approach.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Waiter bartender
PICKLE RESTARANT
ABU DHABI, UAE
05.2023 - Current
- Delivered exceptional customer service by efficiently taking orders and serving food and beverages.
- Maintained cleanliness and organisation of bar area to create welcoming environment.
- Collaborated with kitchen staff to ensure timely order delivery and accommodate dietary requirements.
- Assisted in creating and promoting daily specials to drive sales and enhance guest experience.
- Served food promptly, significantly improving customer satisfaction.
- Managed team of 20 workers, fostering teamwork and productivity throughout shifts.
- Assisted in inventory management to maintain optimal stock levels.
Junior barista/ Waiter
TALABAT KITCHEN
ABU DHABI, UAE
09.2021 - 03.2023
- Ensured quality control of all coffee beverages served while preparing diverse range of drinks.
- Maintained cleanliness and organisation of coffee shop in compliance with health regulations.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Assisted customers with menu selections, delivering tailored recommendations based on preferences.
- Trained 5 new staff on barista skills, customer service standards, and equipment operation.
Education
Diploma - HOSPITALITY
Makerere univasty
Uganda 05.2017 - 08.2019
Skills
- Customer service excellence
- Order management
- Food safety compliance
- Menu development
- Team collaboration
- Attention to detail
- Problem solving
- Multitasking
Languages
English
Fluent
Arabic
Beginner
Timeline
Waiter bartender
PICKLE RESTARANT
05.2023 - Current
Junior barista/ Waiter
TALABAT KITCHEN
09.2021 - 03.2023
Diploma - HOSPITALITY
Makerere univasty
05.2017 - 08.2019