Kulsoom Sarwar
Abu Dhabi
Summary
spouse visa
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Nexus Homes
12.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Associate
Virgin Mobile
01.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
The Body Shop
01.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
Bilal Hospital
07.2018 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Arts -
Allama Iqbal Open University
Islamabad10.2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Microsoft Outlook
- Customer and client relations
- Filing
- Documentation and Recordkeeping
- Data organization
- Microsoft PowerPoint
Additional Information
spouse visa
Languages
English urdu hindi
Upper intermediate (B2)
Timeline
Administrative Assistant
Nexus Homes
12.2022 - 02.2024
Sales Associate
Virgin Mobile
01.2021 - 11.2021
Sales Associate
The Body Shop
01.2020 - 12.2020
Receptionist
Bilal Hospital
07.2018 - 12.2019
Bachelor of Arts -
Allama Iqbal Open University
Similar Profiles
Hunter PlackerHunter Placker
Field Supervisor at Nexus Integrity Management, Llc. Nexus Integrity ManagementField Supervisor at Nexus Integrity Management, Llc. Nexus Integrity Management
Tanuja TadaviTanuja Tadavi
Medical Coding Trainer at Nexus CTC and Mindforge Infotech & Infra Private LMedical Coding Trainer at Nexus CTC and Mindforge Infotech & Infra Private L
ASHLEY GILMOREASHLEY GILMORE
Medical Assistant at Nexus Health CareMedical Assistant at Nexus Health Care