Kulsoom Sarwar
Abu Dhabi
Summary
spouse visa
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Nexus Homes
12.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Associate
Virgin Mobile
01.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
The Body Shop
01.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
Bilal Hospital
07.2018 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Arts -
Allama Iqbal Open University
Islamabad10.2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Microsoft Outlook
- Customer and client relations
- Filing
- Documentation and Recordkeeping
- Data organization
- Microsoft PowerPoint
Additional Information
spouse visa
Languages
English urdu hindi
Upper intermediate (B2)
Timeline
Administrative Assistant
Nexus Homes
12.2022 - 02.2024
Sales Associate
Virgin Mobile
01.2021 - 11.2021
Sales Associate
The Body Shop
01.2020 - 12.2020
Receptionist
Bilal Hospital
07.2018 - 12.2019
Bachelor of Arts -
Allama Iqbal Open University