KUMUD PAL
Summary
ADDITIONAL INFORMATION PERSONAL PROFILE: Conscientious sales manager effective at managing and leading teams, managing store operation and promoting merchandise to increase store profits. Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential in retail success. Dedicated Store manager with more than 1 year in store management. Well versed in directing personal, creating effective merchandising project and using sales strategies to boost store sales.
Overview
20
20
years of professional experience
Work History
Store & Sales Manager
Jaipur Gems LLC
10.2018 - Current
- Manage retail store operations in Al Barsha
- Manage online international and GCC sales
- Supervise after sales services and customer's queries
- Manage entire process of participation for Jewellery shows in GCC
- Liaise with charted accountants to ensure compliance with audit requirements
- Manage stock selection from India office and its regular reconciliation
- Managed key process of setting up new retail store (Al Barsha) - site selection, contracting, designs approval, interior setup, security installation, government approvals
- Guide, coach, and train sales team on customer service disciplines.
Operations Manager
Funky Monkey Playland
05.2016 - 10.2017
- Manage and supervise daily operations of the store
- Guide & supervise sales campaigns – Print & email
- Manage content and designs for social media accounts
- Manage outdoor events for hotels, government institutions etc
- Manage sales & operation staff training
Head- Product Development
Dhamani Jewels
08.2007 - 03.2009
- Product development
- Develop new concepts & guide design team
- Manage team responsible for interdepartmental coordination
- Liaise with production team for client requirements
- Grouping and naming collections by building story line
- Gathering requirements for customized jewelry manufacturing for high end clientele
- Attend domestic and international exhibitions to understand the market, and adapt new jewellery trends
- Head the team responsible for planning and organizing exhibitions and events
- Purchasing and Vendor Management Unit
- Head purchase unit of the company
- Purchase the stock for company's day on day retail and wholesale needs
- Introduce new product lineage as per company's strategy through product purchases
- Coordinate with vendors for new orders and re-orders and ensure on time delivery of the order
- Negotiate with vendors for costing
- New vendor sourcing and due diligence of new vendors
- Ensuring quality delivery of the end product
- Store Network Management
- Responsible for aligning the store network (14 stores) on strategic product parameters
- This enabled the network to optimize profitability
- Managed a team of skilled specialists, and our insights into market reality, business environments and clinical analysis of store data helped the network retain its competitive edge
- To study product movement across the network and ensure product replenishment
- Manage product availability and visibility in the assigned showrooms
- Conceptualize and implement product display across the network to ensure brand visibility
- Constantly strive to identify brand building opportunities like best shelf space, display sites
- Interact with retail staff to understand customer's requirements and inquiry
- Make strategic alliances with partners such as tour companies, hotels to run promotional events
- Conduct product training to retail staff
- Preparation of marketing collateral for branding including brochures, design creative's, artworks, etc.
Assistant Manager
Say India Jewellers Pvt. Ltd
05.2006 - 11.2006
- Responsible for entire product life cycle from sample procurement till product development
- Responsible for requirement gathering and prototype development
- Communicate client requirements into technical specifications for manufacturing unit
- Tracking status of product on production floor from initiation phase till completion
- Prepare and track the production plan for samples manufacturing
- Plan product calendar as per export requirements
- Act as an interface between various functions
- Track export requirement and ensure delivery time lines are met through lead time reduction and minimize non systemic procedures
- Ensure quality control of deliverables through sampling process
- Competition mapping- Quarterly / Monthly notes on the market scenario
- Product innovation and new product development through generation of new prototypes for different customers and retailers
- Identify cost reduction areas-with respective function heads
- Range to be in tune with market requirement and adhere to merchandise plan
- Making range presentations to business and channel partners across various locations
- Highlights and Additional Job Responsibilities:
- Solely responsible for handling top six biggest Regional Retailers in US, from their product development to planning and executing samples and orders
- Planning, directing and executing overall Product development related activities for the US regional retailers
- Accountable for over all aspects of company's merchandise strategy, including market analysis and penetration, product design, planning and pricing
- Responsible for procurement of Diamonds and Gem Stones
- Interact and coordinate with Retail Buyers on regular basis to understand their styling requirement for better designing and product development
- Client and Vendor management.
Head
Classic Diamonds India Ltd
11.2003 - 04.2006
- Understanding the design concepts for the various markets
- Market trend and research and sample production follow up
- Suggesting and acquiring Designs from client and handling client presentations
- Tracking the complete Product Life Cycle from co-ordinating with the design team and following up with the product development team for the prototype
Education
Diploma Accessory - Design
NIFT (National Institute of Fashion Technology)
2003
Skills
- COMPUTING SKILLS:
- Packages like MS Office and Power Point
- Operating systems like Windows
- Imaging software's like Photo Paint, Adobe Photo Shop
- Designing software's like Coral Draw
Timeline
Store & Sales Manager
Jaipur Gems LLC
10.2018 - Current
Operations Manager
Funky Monkey Playland
05.2016 - 10.2017
Head- Product Development
Dhamani Jewels
08.2007 - 03.2009
Assistant Manager
Say India Jewellers Pvt. Ltd
05.2006 - 11.2006
Head
Classic Diamonds India Ltd
11.2003 - 04.2006
Diploma Accessory - Design
NIFT (National Institute of Fashion Technology)
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