Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kunal Dhakan

Dubai,U.A.E

Summary

I am a dedicated and results-oriented professional who excels as a Sales Consultant, Account Manager, and Project Manager. My proven track record of delivering exceptional performance and fostering enduring client relationships reflects my passion for excellence and unwavering commitment to success. I look forward to leveraging my skills and experience to contribute significantly to the growth and prosperity of future endeavours.

Overview

5
5
years of professional experience

Work History

Account Manager

Planters Horticulture
Dubai, U.A.E
01.2020 - Current
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Optimised sales volume by managing accounts and building rapport.
  • Produced management team reports on account health and target delivery.
  • Investigated low-performing accounts and adapted strategy to support sales and retention.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
  • Visited customer locations to determine needs, set up contracts and provide training.
  • Maintained the highest sales consecutively for 2 years with average deal size between 250,000-500,0000 and a target of AED 4 million.

Business Development Executive

Verve Design
Dubai, U.A.E
07.2019 - 12.2019
  • Developed and implemented value-adding strategies to increase product and service profitability.
  • Strategized with sales teams to prospect and qualify potential customers within assigned geographic territories.
  • Forged partnerships to reach wider customer base.
  • Designed marketing collateral to build brand reputation and customer engagement.

Field Sales Representative

Nestle
Dubai, U.A.E
07.2018 - 07.2019
  • Listened actively to customer concerns and communicated feedback for product and service enhancements.
  • Delivered customer solutions to maintain business and secure repeat trade.
  • Used regional knowledge to maximise territory area sales potential.
  • Communicated regularly with existing clients to maintain profitable account activity.
  • Applied various sales techniques to steadily expand customer bases.

Education

A-Levels - Science

Al Diyafah high School
Dubai

Higher National Diploma - Business Management

Capital College
Dubai

Bachelor of Science - Business Management

University of Brightion
Brighton, United Kingdom

Skills

  • Order management
  • Relationship building
  • Account acquisition
  • Strong lead development skills
  • Account management
  • Proficiency with CRM systems
  • Sales forecasting
  • Vendor relations
  • Relationship-building and management

Languages

English
Fluent
Hindi
Fluent
Gujarati
Native
Arabic
Elementary

Timeline

Account Manager

Planters Horticulture
01.2020 - Current

Business Development Executive

Verve Design
07.2019 - 12.2019

Field Sales Representative

Nestle
07.2018 - 07.2019

A-Levels - Science

Al Diyafah high School

Higher National Diploma - Business Management

Capital College

Bachelor of Science - Business Management

University of Brightion
Kunal Dhakan